Crash Champions #0117 Penn Hills
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Nice Work
Customer Service - 4.5/5.0 -
Satisfied
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with services and promptness of everything. Everything was handled professionally and on time. Thank you Robert. One satisfied customer! 5 stars for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Thought it was kind of long to have my car for a fender. But I don’t know what goes in to fixing a car. But the staff was very friendly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process from start to finish was seamless. Staff was professional, kept me in the know at all times, and was a pleasure to work with. Moon Beam (my car) was in great hands and was well taken care of. 100% satisfied.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Did a nice job restoring car , just wish that messages I was receiving were more accurate on completion time, but I understand paint has to be applied dry , then car needs to be assembled. First I was told April 23 , estimated finish time then switched to 27th got car on the 28th.
My Experience - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Many scratches missed on the body. Was promised the vehicle 3 different times. Left work early to find it not ready yet.
Customer Service - 1.5/5.0 -
Was given incorrect information causing lost work and rescheduling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I got updates on the work via text but on the day I was told it would be ready there was a delay. I had to call to learn this as they didn't inform me.
My Experience - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Communication's a bit lacking. I received an automated text on Friday saying the car was almost done. But it wasn't done on Friday. When Monday rolled around I called in the morning; they said later that day. I called again close to closing time (4:30 PM) and they said it would be reading in 20 minutes. If I hadn't called, I don't see how I would have made it to the shop before closing time, and have incurred an extra day on the rental I had. Additionally, they had to keep the car for the whole week just to fix a mirror. I don't see why that's the policy. It was fine to drive; I could have kept it until the part came in.