Crash Champions #0136 Marietta
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The professional and courteous way Mr. Pete and the staff handled my claim was greatly appreciated and enjoyed. Thank you
My Experience - 5.0/5.0 -
Pete and his team kept me updated throughout the entire process, staying on schedule as much as possible even though Thanksgiving was approaching. Everyone was a pleasure to deal with. Very professional.
My Experience - 0.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0 -
Pete Sanchez was very nice during the long process as well as the General Manager. Pete kept us up to date on the repair process and delays.
Returned Clean
My Experience - 5.0/5.0 -
The entire experience went well and I'm completely satisfied. Pete Sanchez was a pleasure to work with and he help me in the loop concerning delivery dates, estimates of cost, etc. For having to deal with the situation, it couldn't have been smoother - very impressed.
My Experience - 0.0/5.0 -
Only issue, Service King call center booking of drop of dates to start repair if not accurate. The actual Service King rep I worked with and kept me updated with repair status was excellent, Andrew. Started work on my car, 6 calendar days after reserved drop off date. Which extended my rental out and the car insurance company did not approve the rental extension when I picked up my car and turned in the rental. Rep with Service King stated additional rental cost would be covered by repair shop, rental company would inform me of final cost to me at a later date. Also, having the inconvenience of rearranging my work schedule to be available to pick up my car past the original repair completion date. The actual repair is done well and Service King rep was extremely pleasant to work with, Andrew. Appears Service King call center is booking car repair drop off dates too close together and not taking into account the duration it will take to repair other individuals cars ahead of my reserved drop off date. If Service King call center scheduled a realistic drop off date for the customer without a backlog, then myself as the customer would have received my repaired car by the originnaly stated completion date and the Service King Rep would not be placed in a position to apologize for the delay.
My Experience - 5.0/5.0 -
My car looks great!
My Experience - 5.0/5.0 -
Great work and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
communication frim the service rep was not satisfactory.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so thrilled with the repair job. My car looks like it was never damaged. The results were worth the wait. Your techs are the best. I have had repairs done by other companys and the results were not even close to your work. No wonder you are so busy. The work speaks for Service King. Great Job. Thank You for exceptional service!!!
My Experience - 5.0/5.0 -
Great work. Look as new as it can be
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great job and the updates throughout the process was always good to hear. Thank you!
My Experience - 5.0/5.0 -
Elisabeth Owen was great to work with.
My Experience - 5.0/5.0 -
Pete Sanchez is the ultimate professional and a gentleman.
My Experience - 5.0/5.0 -
Great costumer service and very thorough with the repairs