Crash Champions #0136 Marietta
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The service provided, communication and speed of the repairs was excellent. The repairs, although incomplete at this point (not for lack of professionalism) but for not being able to find the parts due to the fact that they are not manufactured any longer, were very satisfactory. I’m pleased with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
They cared more about insurance satisfaction.
Repair Quality - 1.0/5.0 -
My vehicle was missing 24 miles of gas and inside, my driver door interior is dirty as if mechanics were getting in and out with their work gloves and disregarding my interior.
Customer Service - 4.0/5.0 -
Customer service was good. I received an answer everytime I called and got the proper information as well.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
You did not return my call about repairs still haven’t heard from you; bad customer service indeed; disappointing and irritating
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always great and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pleasant experience all around. Great customer service and regular updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were responsive and kept me informed of your progress. Kenyatta was an absolute JOY! She made my daughter and me feel like we were her only clients.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
But be sure I would say go to the Marietta location I had to take my car there after the Woodstock location messed it up
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Apart from the repairs and exceptional communication, I really appreciated the seamless coordination with the rental car company, so please keep it up
Repair Quality - 5.0/5.0 -
Exceptional peace of mind working with crash champions.... It was very easy to manage the drop off. Stay updated on the repairs, and have the coordination handled with the rental car company... Very very well done! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've used their services a few times and I am always satisfied with the job they do fixing my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Driver mirror is not set in the base correctly. When I adjust it, the mirror pushes out of the base. There are scratches that was not there when I brought it there. The steering wheel is better but still have a slight pull to the right instead of coming back in an upright position. The car was not derailed when I came to pick it up. It was taken back and rinsed off There was no detail clean up on the inside of my SUV. I brought my vehicle to you clean in side and out but that was not the way so received it back. I have a question of missing piece under the dash board on the drover side believe the steering column. I will confirm if it is suppose to be like that with Toyota I am taking my car to Toyota and point out the things of my concern and let them tell me what was or was not not done to standard quality repair work being you came highly rated by Allstate as the top repair shop. Unfortunately that was not my experience. I do appreciate the persons whom all of my communication was with but there are these things that was not repaired back to the original way they is suppose to be. There are scratches on the base of the inside door frame There are deep scratches on the on side driver door trim The cushion on the driver seat is bulging out Overall All my vehicle was not deliveries back to Me the way I dropped it off ; clean inside and out. They should have put on seat covers and Mat covers and
Customer Service - 2.0/5.0 -
Nice people but the work results did not impress me