Crash Champions #0213 Ft Campbell
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Clean and efficient
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Crappy paint job the pick up date kept changing and it’s no way my car was ever the color they painted it. Had my husband take it and I have pictures or my car when I brought it the paint never changed colors. So if you need and want your car to go here please do not go here. You obviously can see it very bad in the sun out the sun my car isn’t white and they do not color match at all. Terrible service and won’t ever refer to them Never!!!! Wish I would have went somewhere else. They didn’t even have the calibrated machine I was patient and still feel I got the low end after they was paid over $6000! Lesson learned.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Would highly recommend. Staff is very friendly and knowledgeable. Would always trust them to do my vehicle maintenance and repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and knowledgeable staff at Crash Champions. I enjoyed my experience with them and would highly recommend them to others.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good work and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was fix like it nothing happened to it also they clean the interior I was not expecting that. Love this please I will highly recommend them
Likely to Recommend - 2.5/5.0 -
I know things get hectic but, minor of pocket expenses were not small. I still have to have the ( front upper bumper ) painted because I was h see impression that was bearing replaced as well as bottom portion that was damaged. Just wows me that not even half a bumper cost just a much as replacing and entire Rear bumper.
Repair Quality - 3.5/5.0 -
I don’t like that the Vendor Y’all receive your parts from sends out Scratched and Marked parts, and I’m still charged full price for (although you said You took off 200 bucks) work was incomplete, had to come back although I Doubled your income( came in for front bumper and decided to replace rear as well). I was sent bill for front and when I sent my wife to pick up, yall said I owed although No one sent me invoice for rear (pretty rude to my wife ). Just feel like Yall are doing me a ‘favor’ and I’m a bother, even though I’m a Paying customer. Your upfront intake personal (sorry forgot her name) was over the top great and compensating. You’re the experts at this! All aspects should be explained, I de w/ PO’s and various order techniques in my field. Some may feel it’s condescending yet, some things should be explained as if we completely don’t know. Anyhow, looks better than I bought it and that was my goal, I guess.
Customer Service - 3.5/5.0 -
Felt I was an inconvenience
My Experience - 5.0/5.0 -
Thanks for repairs in less than expected time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, informative and did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and keeping informed