Crash Champions #0246 Oldsmar
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Loved the constant communication! Car was completed before estimated completion date. Staff friendly, helpful and knowledgeable! Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! Great, informative, friendly staff. Highly recommend!
Customer Service - 5.0/5.0 -
Great communication. Great staff! Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks great
Customer Service - 5.0/5.0 -
Was easy to work with
My Experience - 5.0/5.0 -
Excellent job and excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 3.0/5.0 -
Possibly if I get my car back soon
Repair Quality - 2.5/5.0 -
I don't know yet. My car is taking way longer to repair then anticipated. It was only bumper damage but they had to tow it to the dealer. I have not gotten an update on whether my car arrived to the dealer yet.
Customer Service - 2.5/5.0 -
They meant well but they called to tell me it would be ready that evening. There apparently was an issue after the calibration, they said they left a vmail but I never got one. I had to Uber to the service garage only to find out it was not ready and had to Uber home.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good job of communication throughout the entire process.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was a great experience was kept informed all the way
Customer Service - 5.0/5.0 -
Customer service excellence
Returned Clean
My Experience - 5.0/5.0 -
Mikey Garcia, and perhaps others at Crash Champions, frequently texted with updates on repair progress. That was helpful. I have my car now. It looks great. Drives well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mikey Garcia frequently texted, keeping me current as repairs progressed. Good customer service.
My Experience - 5.0/5.0 -
Great job Thanks for completing ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept informed, friendly, good eye contact and acted genuine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions kept me informed, were engaging and professional. Great job! They are awaiting two vehicle items to still be installed. I thoroughly expect they will follow through as they have already demonstrated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The process was easy and very convenient so I would Def recommend.
Repair Quality - 5.0/5.0 -
Everything was great, no issues so far.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, super communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I should have taken my vehicle to the other body shop that is privately owned down the street. I have used this location for Christ champions before without insurance and did not have any issues. This claim with insurance was so poorly managed in such a terrible experience that I will never return. When I mentioned my experience two friends in the area, they all tell me the same thing about poor experience with communication delays in overall dissatisfaction.
Repair Quality - 1.0/5.0 -
The quality of work is fine. The communication and pace of work was terrible.
Customer Service - 0.5/5.0 -
Very poor communication from the entire staff. They set unreal expectations, and then use generic statements via text messages to give updates. When you would call, you would get the same generic comments with no real details.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, Crash Champions for exceeding my expectations