Crash Champions #0289 Milpitas

4.9 (8,674reviews)
98%
156 South Milpitas Blvd.,  Milpitas,  CA  95035
See Photos
Book Appointment
Apply for Financing

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (8,674)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and leaving vehicles looking brand new. The team received high marks for proactive and transparent communication, with many customers appreciating daily text and call updates throughout the repair process. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff were widely recognized for their friendliness, attentiveness, and willingness to go above and beyond. A few customers noted isolated concerns around front desk interactions, occasional delays, and minor quality issues, but these were largely addressed promptly by the team.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... insurance company, which made the experience stress-free. The quality of the repair was outstanding—my vehicle looks brand new, like the accident never happened. Turnaround time ..." Read more
"... service was exceptional from start to finish. They were friendly, professional, responsive, and truly went above and beyond to make sure everything was taken care of." Read more
"... great experience with the customer service team. Everyone was friendly, professional, and took the time to answer all of my questions. They kept me informed throughout ..." Read more
"It was an amazing experience, not only did they get rid of the scratches on my cat they went the extra mile to detail the vehicle as well. The workers ..." Read more
"I couldn't be happier. The repair looks amazing, and to have had it completed in such a short period of time was impressive."
"... wanted to comment is that their work is very fast. I was informed it takes whole week but they finished just within couple days. That was very helpful because I dont ..." Read more
"... coming here, and the service has remained excellent. Repairs were completed faster than expected, and the quality of the work made my car look like new again. Professional, ..." Read more
"The vehicle was ready before I had anticipated, which was a huge relief."
"They had a day set then called me for 3 different days that it would be ready but each time a set back was made why even call the customer unless ..." Read more

My Experience

Quick, efficient work, only needed the rental for 1 day. Looked great, even cleaned up some other paint spots on the bumper. I’m sure that was unavoidable but appreciate it still. 2 ladies I spoke with on drop off/pick up day very nice, helped quickly and answered my questions. Brian good guy, gave me all necessary info, did good work, good communication. Thanks for the help

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with the whole experience

Likely to Recommend

I’ll highly recommend

Repair Quality

My experience overall was very satisfying. Ruth was a awesome person to work with. I would definitely recommend Crash Champions to friends and family.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and great people. Thank you so much!

My Experience

Than you so much for excellent job !💯%clean and organized area.all the staff are so friendly. Than you again to Ricardo Serrano (service advisor ) to make my car fix quickly 💝👍🙏

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast, Friendly, professional

Likely to Recommend

Yes . Excellent repair work and customer service .

Repair Quality

very satisfied .

Customer Service

Excellent repair and customer service from everyone in Crash Champion Team [ Brian Lahdo, Ricardo Serrano, and Ramiro Romero]

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The advisor Ricardo was great and pleasure to work with. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks a lot to Ricardo and Genela

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good communication, quick turnaround, strong effort for customer satisfaction.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car and communication or excellent thank you definitely would recommend to future customers

My Experience

Thanks for Ricardo Serrano good service, I am very grateful for his arrangement, and allow me to pick up my car earlier, I am very satisfied his service.

My Experience

You did a great job! And I was so excited I got my car back so soon.

Likely to Recommend

Repair Quality

Great and quick service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Another great experience. Thank you again, Brian, Ruth and the team. Thanks to your exceptional service and professionalism a challenging time was much easier to bear.

Likely to Recommend

Definitely would recommend to anyone I know.

Repair Quality

Customer Service

Thank you for such a great service experience. Brian, Ruth and the team - thanks so much for outstanding professionalism.

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 8,674

Nearby Crash Champions Auto Body Shops

Auto body shops nearby

view more shops in: Milpitas  |  95035