Crash Champions #0289 Milpitas

4.9 (8,660reviews)

98%

(408) 961-2530

156 South Milpitas Blvd., Milpitas, CA 95035

98%

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156 South Milpitas Blvd.
Milpitas, CA 95035

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About Crash Champions #0289 Milpitas

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156 South Milpitas Blvd.
Milpitas, CA 95035

Get Directions Website Email

Schedule an appointment at Crash Champions #0289 Milpitas

Book Appointment

Apply for Financing

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (8,660)

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Newest
Rating

7,639 Customers Rated

5 Stars

71.9% Complete

(6225)
4 Stars

10.8% Complete

(937)
3 Stars

2.4% Complete

(212)
2 Stars

1.2% Complete

(102)
1 Star

0.5% Complete

(39)
< 1 Star

1.4% Complete

(124)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with frequent mentions of professional staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating daily updates via text and calls throughout the repair process. The timeliness of service receives outstanding feedback, with many repairs completed ahead of schedule, often days earlier than promised. Customers highlight the quality of repairs, noting vehicles look brand new after service, and appreciate additional touches like thorough cleaning. The facility's cleanliness and professional atmosphere contribute to positive experiences. While most feedback is overwhelmingly positive, a few customers noted minor issues with alignment or communication gaps that were typically resolved promptly.

Select to learn more

Service Quality
Timeliness
Communication

"... experience stress-free. The quality of the repair was outstanding—my vehicle looks brand new, like the accident never happened. Turnaround time was reasonable, and they delivered ..." Read more

"The customer service was exceptional from start to finish. They were friendly, professional, responsive, and ..." Read more

"Everything was excellent, from customer service to repair work. Great job all around."

"They completed my repairs 2 days ahead of schedule."

"actually, done ahead of schedule"

"Early, in fact"

"It was ready early."

"It was done earlier than expected"

"... finish. The staff was professional, knowledgeable, and kept me informed throughout the entire repair process. They handled everything smoothly, including working ..." Read more

"... took the time to answer all of my questions. They kept me informed throughout the process and made sure I felt valued as a customer. I truly ..." Read more

"... manager and staff for their outstanding communication. They kept me proactively informed throughout the entire service process, from the moment I dropped off my vehicle until it ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The customer service was exceptional from start to finish. They were friendly, professional, responsive, and ..." Read more

"Everything was excellent, from customer service to repair work. Great job all around."

"They completed my repairs 2 days ahead of schedule."

"actually, done ahead of schedule"

"Early, in fact"

"It was ready early."

"It was done earlier than expected"

"... finish. The staff was professional, knowledgeable, and kept me informed throughout the entire repair process. They handled everything smoothly, including working ..." Read more

"... took the time to answer all of my questions. They kept me informed throughout the process and made sure I felt valued as a customer. I truly ..." Read more

"... manager and staff for their outstanding communication. They kept me proactively informed throughout the entire service process, from the moment I dropped off my vehicle until it ..." Read more

Chih Hao (Nissan owner) reviewed 7/31/26

Thanks for Ricardo Serrano good service, I am very grateful for his arrangement, and allow me to pick up my car earlier, I am very satisfied his service.

Umesh (Toyota owner) reviewed 7/30/26

The advisor Ricardo was great and pleasure to work with. Thank you

Hang (Honda owner) reviewed 7/30/26

Very good communication, quick turnaround, strong effort for customer satisfaction.

Soumya (Toyota owner) reviewed 7/30/26

You did a great job! And I was so excited I got my car back so soon.

Great and quick service

Nina (GMC owner) reviewed 7/30/26

Yana (Mazda owner) reviewed 7/30/26

Another great experience. Thank you again, Brian, Ruth and the team. Thanks to your exceptional service and professionalism a challenging time was much easier to bear.

Definitely would recommend to anyone I know.

Thank you for such a great service experience. Brian, Ruth and the team - thanks so much for outstanding professionalism.

Norman (Toyota owner) reviewed 7/30/26

Awesome service from everyone! Thank you for taking care of my car , the damage is basically nonexistent

Thank you for taking care of my car

Amazing customer service and very knowledgeable

Mi (BMW owner) reviewed 7/30/26

Yong (BMW owner) reviewed 7/30/26

Huong (Honda owner) reviewed 7/30/26

Aaron (Honda owner) reviewed 7/30/26

No comment

Donald (Ford owner) reviewed 7/30/26

$3000 + to replace a window glass 😡

Workmen ship. Was great but $3000 + for window glass ?

Hannah (Toyota owner) reviewed 7/29/26

Xuenan (Honda owner) reviewed 7/28/26

Ricardo (Ford owner) reviewed 7/28/26

I have already done 2 cars from here

Best collision repair shop around

Veronica (Toyota owner) reviewed 7/27/26

They did a great job

The service adviser ( Brian) assigned to me was very diligent, courteous and pleasant. Great service

Minerva (Scion owner) reviewed 7/27/26

Christina (Infiniti owner) reviewed 7/27/26

Super friendly staff communicated well just took longer than expected but given the circumstances I understand. Marker is not coming off of the steering wheel column. Reimbursement check was not available on the spot.

Great communication and prompt responses to questions.

Prabhakar (Honda owner) reviewed 7/27/26

Awesome support & clear communication with update.

Megan (Honda owner) reviewed 7/27/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Crash Champions #0289 Milpitas

Schedule an appointment at Crash Champions #0289 Milpitas

Explore easy payment plans powered by Sunbit

About Crash Champions #0289 Milpitas

Schedule an appointment at Crash Champions #0289 Milpitas

Reviews (8,660)

7,639 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0