Crash Champions #0289 Milpitas

4.9 (8,787reviews)
98%
156 South Milpitas Blvd.,  Milpitas,  CA  95035

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (8,787)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. Communication was a standout strength, with daily text and call updates keeping customers well-informed throughout the repair process. Timeliness was widely celebrated, as many vehicles were completed ahead of schedule, reducing rental car needs. Staff professionalism, friendliness, and attentiveness were repeatedly highlighted. A few customers noted isolated concerns such as misaligned panels, incomplete repairs requiring return visits, and occasional communication gaps, reflecting direct customer feedback rather than systemic issues. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"... insurance company, which made the experience stress-free. The quality of the repair was outstanding—my vehicle looks brand new, like the accident never happened. Turnaround time ..." Read more
"It was an amazing experience, not only did they get rid of the scratches on my cat they went the extra mile to detail the vehicle as well. The workers were extremely respectful and made the ..." Read more
"I had a great experience with the customer service team. Everyone was friendly, professional, and took the time to answer all of my questions. ..." Read more
"... Brian is super nice and gave me good service, it's the guys working on my car that let me down." Read more
"scratched paint off on an unaffected side for no reason"
"... wanted to comment is that their work is very fast. I was informed it takes whole week but they finished just within couple days. That was very helpful because I dont need to keep ..." Read more
"... progress. it was like getting back a new vehicle. repairs were done before scheduled date. facility is very clean that you dont feel like your in a repair shop! i ..." Read more
"... love how Crash Champions takes great care of me. Wonderful service and fast repair, truly Amazing!" Read more
"... coming here, and the service has remained excellent. Repairs were completed faster than expected, and the quality of the work made my car look like new again. Professional, efficient, and reliable team. ..." Read more
"Great service, fast, they keep updating me everyday, now my car looks like new!"
"I was updated though text and website which was amazing, they did such a good job keeping me in the loop!"
"Work quality was top notch. However, it was inconsistent with communications about the car final repair date. They say finish date is this then change it last ..." Read more
"Very good communication, quick turnaround, strong effort for customer satisfaction."

My Experience

Thank you excellent job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Had the vehicle repaired quickly and returned

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Brian was amazing, took care of everything and beyond, proactively. Great experience.

My Experience

Excellent service- really a professional setup and people working there.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with the quality of work, timeliness of repairs, and customer service.

My Experience

Outstanding job.. pleasant group of people. Mr. Ramiro wait for us to pick up the car beyond his working hours. Tysm Sir .

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional and care about their customers from start to finish I received constant updates. My car was ready two days before schedule. The finishing product is better than the original when my car was fixed. And there is a warranty.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ricardo, and everyone else I spoke with, was very friendly and walked me through everything that was going to be done on my car. I’ve had the displeasure of being rear ended and getting hit while parked several times now, so unfortunately I am a regular customer, but should my bad luck streak continue (hopefully not), I’d be happy to return to this location.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good service and do a good job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Customer service is the best

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Brian was very kind. He showed empathy about my car being hit and communicated well regarding the process and the steps that they were going to take when it came to repair my car. He also answered my questions after my car had been repaired regarding the invoice.

Likely to Recommend

Repair Quality

I feel the repair job was excellent and an happy that my care was repaired by Crash Champions. Reason for “9” rating was due to car magnets disappeared during repair. I have addressed this with the claims rep. Overall, very satisfied with the quality of the repair.

Customer Service

My concern was addressed to claims rep who was very concerned and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very great work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service