Crash Champions #0332 McClaren
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Rim of rt rear tire still shows blemishes. Black plastic molding over it rear tire is not flush with the quarter panel. Chrome molding on passenger door is not in line with corresponding molding. Car was in the shop for over 30 days. Had the care at Mercedes for routine maintenence and the told me the repair was unsatisfactory. I was on vacation and didn't have the time to respond to this sooner. I am definitely not 100% satisfied.
Customer Service - 4.0/5.0 -
Girl at counter was friendly and knowledgeable on drop off and pick up. I was notified regularly about the progress of work but the time was continuously pushed back.
My Experience - 5.0/5.0 -
I am so satisfied, good job guys!! And so quickly.
My Experience - 5.0/5.0 -
Everyone was very helpful and knowledgeable in what we needed to know. We were thankful in being recommended to Crash Champions - 10 out of 10!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One issue not fully resolved was the plane of the hood with the quarter panel, it’s about a 1/4 up and the reveal is rather noticeable
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well. The timeframe for fixing my vehicle was right on. They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champions to everyone I know that is looking for a repair shop.
Repair Quality - 5.0/5.0 -
Great communication throughout the process. The customer service was outstanding. The receptionist did an amazing job reviewing every detail with me once the was completed.
Customer Service - 5.0/5.0 -
Great communication throughout the process. The customer service was amazing.
My Experience - 5.0/5.0 -
Great experience at crash champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience at crash champions
Customer Service - 5.0/5.0 -
Customer service lady very informative and organized
Likely to Recommend - 1.0/5.0 -
Quality good. Service - in terms of time - very poor.
Repair Quality - 2.5/5.0 -
slow
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Gray Ghost means a lot to me. I hated that this happened but felt compelled to fix her. Vehicles are too expensive along with everything else and I’d like to keep her intact as long as I can. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys were amazing. Very professional!! Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kirkland and Phill were amazing
My Experience - 5.0/5.0 -
They did an excellent job were extremely professional. The young lady at the front is extremely knowledgeable and has her job down packed deserves a raise. She is the first face you see when you enter the building in the last space you see when you get your car back they did such an unbelievable job. I was truly truly pleased with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job and great communication.