Crash Champions #0332 McClaren
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The entire process was easy and very well organized. Both Kirkland and Phil were very friendly and extremely proficient in their respective responsibilities. The repairs were completed ahead of schedule and the quality of the workmanship was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I Didn’t understand the purpose if no body work was being done to my vehicle
Repair Quality - 5.0/5.0 -
Whichever dealership they chose was A1
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
Just need to pay more attention to detail when conducting a final inspection. We’ll see how the paint holds up!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect job.
Customer Service - 5.0/5.0 -
Great work! They did it promptly and did a great job. They matched the paint perfectly to the car —something some shops can't do—and were a very professional, responsible team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The finished product looks great, the only thing I’m not satisfied with was that the car was not completed on time due to a painting color-match error which caused me to have to pay for five extra days for my rental car which insurance was not covering, so had the paint job been correct, I would’ve saved $300 with this experience. The work on the car by itself was fine and the car is back to normal.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love the text message updates and the time to repair. Thank you all so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so satisfied, good job guys!! And so quickly.
Likely to Recommend - 5.0/5.0 -
Yes, I will.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You did a nice work. I loved.
My Experience - 5.0/5.0 -
Everyone was very helpful and knowledgeable in what we needed to know. We were thankful in being recommended to Crash Champions - 10 out of 10!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Rim of rt rear tire still shows blemishes. Black plastic molding over it rear tire is not flush with the quarter panel. Chrome molding on passenger door is not in line with corresponding molding. Car was in the shop for over 30 days. Had the care at Mercedes for routine maintenence and the told me the repair was unsatisfactory. I was on vacation and didn't have the time to respond to this sooner. I am definitely not 100% satisfied.
Customer Service - 4.0/5.0 -
Girl at counter was friendly and knowledgeable on drop off and pick up. I was notified regularly about the progress of work but the time was continuously pushed back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One issue not fully resolved was the plane of the hood with the quarter panel, it’s about a 1/4 up and the reveal is rather noticeable