Crash Champions #0332 McClaren
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
I would not send anyone I know there
Repair Quality - 1.0/5.0 -
My car's paint was peeling (warranty issue) and Crash Champions redid the paint. The paint job itself was satisfactory, but when I got my car back it was filled with dirt and dust. I had to clean the seat and steering wheel just to get in and use the car. There was also a plastic piece missing from the interior of the passenger side front door and my passenger side windshield wiper no longer moves.
Customer Service - 0.5/5.0 -
I have had my car back for over a week and this is the first communication I have received from Crash Champions
Returned Clean
My Experience - 5.0/5.0 -
Lady at front desk deserves a raise or an awarard for her knowledge and curdiance and thank you for cleaning the inside was a very pleasant surprise and a very pleasant experience
Likely to Recommend - 5.0/5.0 -
I have already told a few people I know who did the work bc they said the same thing it looks perfect
Repair Quality - 5.0/5.0 -
Very well done I would say perfection
Customer Service - 5.0/5.0 -
Everything works and looks like it was never touched amazing work well done to all at crash champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Smooth easy process. kind and professional employees.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The door makes a clicking sound when the window is rolled down or up and the one part is sticking out
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
While super friendly, I scheduled 2 months in advance to have work done while I was on vacation so I would not need a rental. I called three days after getting back as had heard nothing. They gave me what I thought was a canned answer as I heard them tell another customer when I was in their location. That it didn’t meet QC and would need to be repainted. I suspect they just hadn’t gotten it done
Customer Service - 2.5/5.0 -
Again all were super nice
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
my vehicle is still shutting off. I could do it before I get repaired and I’m not sure what the problem is.
Customer Service - 3.0/5.0 -
Of car is still not ready right however they did keep me updated on what was going on
My Experience - 5.0/5.0 -
Very efficient system!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very knowledgeable, professional, helpful and polite. Phil went above and beyond
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke or interacted with was very professional and friendly. The work on my vehicle was very well done. Weekly updates were helpful for letting me know how things were progressing. Staff made it very easy to work with rental car company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Due to the unforeseen circumstances on the repair of my vehicle.
Repair Quality - 5.0/5.0 -
Love that the paint matches and everything is back the way it was.
Customer Service - 5.0/5.0 -
It was great
My Experience - 0.0/5.0 -
The passenger door handle was not reconnected, trim parts have uneven gaps, rear door does not close properly, rear door and quarter panel do not line up properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect...thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good so far
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
they good job on this that were missed and fixed them must wish would been done completely be for turning over the vehicle
Repair Quality - 4.0/5.0 -
Car battery was dead at pick up, Car radio fuse blown when tech tried jump car, with connections back wards. Missing clips holding bumper parts on had them put on what was missed. Tire air pressure was also low. All was take care of be for i left. Not sure if battery was damaged or not car seams to have so issue starting some times now.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks brand new and runs great. Every employee that we delt with was very knowledgeable and very polite.wait time was not long at all.
Likely to Recommend - 5.0/5.0 -
I would recommend to everyone
Repair Quality - 5.0/5.0 -
Great job and very nice people
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable about what is going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went as planned and on schedule. They did a great job and the people were very nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
was told it would take 3 weeks and ended up taking 5 weeks to get the car back - did nice work but just took a little too long.....
Customer Service - 5.0/5.0 -
Kirkland did a great job of keeping us informed of progress and delays....