Crash Champions #0355 Aurora
In operation 8 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Crash Champions did a great job with my repairs, and their communication throughout the process was excellent. They kept me informed the entire time my car was in their care. While the repairs took longer than I had hoped, they were completed within the timeframe originally provided. I also appreciated their coordination with Enterprise to help with extending my rental. After inspecting my vehicle, I noticed a few minor touch-ups that still need attention, but the team has been quick to accommodate my concerns and address them. Overall, I've had a positive experience and appreciate their responsiveness and professionalism.
My Experience - 5.0/5.0 -
Great communication throughout repair process. Front office was good as well in helping me secure a rental vehicle & getting process started.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there was kind, knowledgeable and friendly. I hope never to return bur, if I did. I would go no where else Plus I would recommend them to Everyone on the planet.
Likely to Recommend - 5.0/5.0 -
I give you the ten because that is the maximum number but you really are a 💯.
Repair Quality - 5.0/5.0 -
I was extremely impressed at how my car looked like new.
Customer Service - 5.0/5.0 -
I was looking at my vehicle and it look like the day I drove it off the lot. Other than a few scratches from shopping carts and the small dent in the back to which one day I will have that fixed. I simply love the work.
My Experience - 5.0/5.0 -
Pleased by Brooke and Marisa’s availability and professionalism. After repeated bad recent experiences with Nissan dealerships in ABQ and Santa Fe including poor supervision and bad troubleshooting this was very refreshing… and please share this feedback word for word with them!!!
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
Great work on repair. BUT, my windshield wipers won't squirt the fluid out. They were working when I took it in.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I didn't have insurance so there was no claim but they were willing to work with me on the price to make it more affordable for me and I really appreciate that. I would definitely recommend them to others
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Vehicle not returned when expected.
Repair Quality - 4.0/5.0 -
The quality of repairs was satisfactory. Damage to my car was minimal. When I got my car back it appeared in pristine condition.
Customer Service - 3.5/5.0 -
Crash Collision had my car for two weeks. I was supposed to get my car back Friday and or Monday. I was unable to get my car back until Tuesday. This nessitated I arrange for a rental because of important medical appointments. I had to pay an additional $300 for my rental car. I was very Unhappy about the delay in getting my car back as agreed upon.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job you fnished fast 3 day erliy
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Having just picked my car up today.I haven't used it much, but it seems to be in good shape.It's clean and it works.And i'm very happy
My Experience - 5.0/5.0 -
From start to finish, the Crash Champion team was the greatest! From getting my vehicle in to finishing ahead of schedule, I have no complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amber is not the owner of the Subaru. We told you many times. So therefore I can’t answer this survey. Rhonda Cicak.
My Experience - 5.0/5.0 -
The process was very easy. The only thing I wished when I picked up the car someone came with me to show me the work that was done