Crash Champions #0402 Fayetteville

4.8 (3,589reviews)
97%
2893 N McKee Cir,  Fayetteville,  AR  72703
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In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (3,589)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the high standard of repair work, with vehicles returned looking like new, and several noted cars were completed ahead of schedule. Regular text and call updates throughout the repair process were frequently celebrated, giving customers peace of mind. Staff were widely described as friendly, professional, and knowledgeable. A few customers noted minor concerns such as slight alignment issues, paint discrepancies, or incomplete items, reflecting areas customers felt could be refined. Overall, the overwhelming majority expressed strong satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"The best costumer service. Very informative on the process of my car repair. Easy to get in touch ..." Read more
"Work and craftsmanship is excellent and communication is right on point, great job. Also love the fact ..." Read more
"... rental service so I was down my work vehicle. They went above and beyond to stay in touch with me and I was able to get my vehicle out 5 days earlier ..." Read more
"Repair was done in timely, professional manner and my car looked great. They went a above what I expected ..." Read more
"... specialist's professionalism, the regular communication, the quality of the work, and even the way my car was detailed when I picked it up." Read more
"... beyond to stay in touch with me and I was able to get my vehicle out 5 days earlier than the projected date" Read more
"Everything looks great and was returned much quicker than expected!"
"The repairs took way to long."
"later than originally promised BUT I was communicated with through the whole process."
"Super easy to deal with. Communication was excellent on details involving repair and completion date. Highly recommended"
"Great people. Daily updates via text. I was easily able to check the progress being made. When it came time to pick ..." Read more
"No stress to the repair process - complete transparency as well as consistent updates along the way"
"Professional, speedy and a company with employees that communicate and keep customers up to date on a regular basis."
"The repair work was done well and great communication throughout process."

My Experience

My Experience

I would highly recommend Crash Champions! Their work is superb and I thoroughly enjoyed working with Leslie! She is so sweet and keeps you updated on the progress of your vehicle. They all went above and beyond the scope of work and again made me a very happy customer!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

none

Repair Quality

Cautious and did excellent work

Customer Service

none

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The folks were friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely satisfied! Very helpful and professional. I would highly recommend Crash Champions to anyone needing work done on their car! Great folks!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated how thoughtful they were and making sure I got to my rental facility and back. I also appreciate the extra efforts they took while going through my claims process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job on my vehicle. Communication was great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The door handles on my car where not completely done but otherwise it was okay

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Appreciated communication almost every day and the accuracy of the initial estimate. The car repair work looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated that I was kept informed of where my car was in the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have used Crash Champions in the past with great results and this repair was no exception! Very pleased!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great timely repair, great communication 👍

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