Crash Champions #0501 Bethlehem

4.6 (1,083reviews)
93%
4230 Fritch Dr,  Bethlehem,  PA  18020

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,083)

My Experience

I think there is an alignment issue in the grill area, I will be in touch with you !

Likely to Recommend

They are terrible bidy people !

Repair Quality

The job was terrible, I could have done better myself, the gaps on the alignment of the parts was rediculous , I definitely want it fixed properly! I’m paying for first class workmanship, that’s definitely not what I got! I waited 10 weeks to get my truck into the shop, then they said four days to fix it, it ended up being 12 days and a terrible job! I definitely expect to hear back from travelers about this matter !

Customer Service

Semi professional at best !

My Experience

Absolutely great!👍 my car looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

They were great, my car looks good as new. Would recommend to anyone needing repairs to check them out.

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Repair Quality

Customer Service

Likely to Recommend

Very happy with the results

Repair Quality

Paint blend was very good.

Customer Service

Returned Clean

My Experience

The regular text updates were helpful and appreciated. I was impressed with the team's ability to repair the damage. A nice bonus was how clean the car was upon delivery (my daughter was thrilled!)

Likely to Recommend

I will steer as many people away from this shop as I can.

Repair Quality

Tire pressure light came on immediately. There was only 22 lbs of air in the tire.

Customer Service

Was told before I made appointment to have my car fixed there. "We can do mechanical fixes if needed". That was a flat lie, since you could not handle a simple alignment.

Returned Clean

My Experience

Likely to Recommend

The previous comment

Repair Quality

The repair that was done is good, but there were more scratches on my grill that were not repaired, and when my husband brought it in to show you. He was told that the scratches did not come from the accident. He was told that we scraped it driving over something. This is not true, so I am not satisfied with the repair.

Customer Service

As stated in my previous comment, I’m not satisfied with the customer service. Everybody was polite, so that was not an issue.

Returned Clean

Likely to Recommend

The last collision center I went to was a horrible experience so I was a little nervous working with another collision center but I am so happy with the quality of repair and customer service that Crash Champions has! Thank you all so much!

Repair Quality

Have not experienced any issues after getting my car back!

Customer Service

Everyone was super responsive and kept me up to date on everything which I really appreciated.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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And already have recommended!

Repair Quality

Customer Service

Peter Nuesi was amazing! Kept in contact through the entire process. Was polite did a great job explaining the process every step of the way. Whatever you're paying Peter, pay him more!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The guys did a great job! My car looks brand new! Also the office staff are courteous and very personable. I really appreciate how they worked on my car first since it wasn’t safe to drive!

Likely to Recommend

Repair Quality

I already sent this in but I will say the work done was impeccable! And the office staff was very accommodating and personable! Great job!

Customer Service

Wonderful staff!!

My Experience

Likely to Recommend

Repair Quality

Employees at Crash Champions were efficient, polite, and had the car repaired a month ahead of the original guesstimate. The car itself came back perfect. While I hope not to need a repair service again, I'll choose Crash Champions if I need help in the future.

Customer Service

Text messages kept me up to date on the status of the repair. Email's were thorough and timely.

Returned Clean

Likely to Recommend

Repair Quality

Crash Champions made the whole process easy and convenient and did excellent work. Thanks

Customer Service

The customer service was excellent. Crash Champions customer service representatives always kept me informed.

Likely to Recommend

Repair Quality

Car looks great everything was so easy. Appreciated the constant update with my vehicle

Customer Service

Everyone was very nice

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean