Crash Champions #0501 Bethlehem

4.6 (1,081reviews)
93%
4230 Fritch Dr,  Bethlehem,  PA  18020

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,081)

Likely to Recommend

Repair Quality

Crash Champions was amazing every step of the way. I would also like to personally thank Peter Nuesi for keeping me updated during the entire process and reassurance everything was going to be well taken care of . Thank you all again !

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They were professional and kept me updated. The car looks great and was ready before expected.

Customer Service

Likely to Recommend

Repair Quality

CaCi Rice (Service coordinator) was extremely helpful and a pleasure to work with during this process.

Customer Service

CaCi kept me informed both via text and email on the status of the repair. The service was actually completed earlier that quoted.

Returned Clean

My Experience

Satisfied with the repair but not with the time to repair

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Customer service was awesome! Caci was outstanding.

Returned Clean

My Experience

Mr Peter is very nice caring positive personality professional and they have a great staff

Likely to Recommend

Repair Quality

Customer Service

Satisfied very professional

Likely to Recommend

Repair Quality

Excellent Job Done. I’m happy

Customer Service

My Experience

Waited two weeks for repair to get started then went about 1 week beyond estimated date, costing me almost $900 extra in rental car. Would NOT and will NOT every recommend crash champions to anyone.

Likely to Recommend

Would NOT recommend crash champions.

Repair Quality

Had my vehicle for about two weeks prior to starting the repairs, then went over the anticipated schedule completions by about 10 days, costing me over $ 900 in additional rental car costs.

Customer Service

Never was told the truth only trying satisfying what I wanted to hear.

Likely to Recommend

Great service

Repair Quality

Peter was very courteous, friendly and fast service

Customer Service

Peter provided awesome service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Very difficult to have their telephone answered

Likely to Recommend

Repair Quality

Owner was rude when I came to pick up my car, but more importantly the reflector on my bumper has already fallen out. Shoddy workmanship, poor in person customer service. Online communication has been good. I requested a call back to discuss these issues. I’d like to hear from you tomorrow.

Customer Service

Same as above.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely would recommend Crash Champions

Repair Quality

Crash Champions did an amazing repair on my damaged vehicle.

Customer Service

The staff at Crash Champions Bethlehem PA went out of their way to make me feel like a valued customer

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Repair Quality

Customer Service

Paint color didn’t match Close but not the same

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Repair Quality

Customer Service

I’m rating 10 based on my experience. I must note that due to inclement weather I haven’t fully been able to thoroughly check my car but so far from the initial observation it appears to be fine. Everyone at Crash Champions was very professional and kind. I would highly recommend.

My Experience

Best service I have ever experienced. They were so polite and accommodating, made it such an easy process and i loved the updated texts received along the way.

Likely to Recommend

Repair Quality

Customer Service

They were amazing. They were kind, courteous and professional. Great service from beginning of process to updating me via text on the progress and even getting a rental dropped off and picked up for me.

Likely to Recommend

Repair Quality

Back up sensors not working, scheduling to have it looked at again

Customer Service

Returned Clean