Crash Champions #0509 Annapolis
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Service was excellent, prompt, professional and very friendly, helpful! Michelle is great representative agent for your business! Definitely will recommend your services to all our families and friends! Thank you
My Experience - 5.0/5.0 -
Every interaction from beginning to the end was great! Everyone was pleasant, helpful and informative. The work was completed very timely and it made me glad I chose your establishment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions made the entire process incredibly easy. I was able to make an appointment online. They had all the information ready and made sure the rental car company was en route to pick me up. They were fantastic about communicating with me throughout the process. Everyone was super friendly, and Michelle in particular was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Michelle did a great job of keeping me informed. It was completed quicker then I expected and bonus the inside of my car had been vacuumed and dusted. 😊. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
The girls at the front were great. I brought my car in from an accident and asked to also get a price to paint the hood and roof of the car as it is older and had peeling paint. I got the estimate and decided to go for it. When I picked up the car, the middle of the roof was painted but the 2 side pieces were not. So the peeling paint was still on those pieces. When I asked why they didn't paint that, I was told that they didn't want to tell me because it was going to be expensive to paint those two strips. It really doesn't make sense and when I asked to paint the top of the car, I meant the entire top not just the center. Also, the car had black paint or oil all over the front seat. The gentleman cleaned it and said fine, here you go, I cleaned your seat. It was just a really unprofessional ending and I was not very impressed. I have gone to Severn Auto Body in the past and came here on a suggestion from the insurance company.
Customer Service - 1.0/5.0 -
The front desk staff was great but the guy assigned to me was not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience overall! Good communication through out and the repair work is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I have mixed feelings.
Repair Quality - 4.5/5.0 -
I didn’t realize the paint would be different.
Customer Service - 4.5/5.0 -
They kept me informed as to how the repair was going and when my car would be finished.
My Experience - 0.0/5.0 -
Everything was great except that I had a warning light on my dashboard- the radar that was replaced wasn’t calibrated and I was supposed to do it. I tried but no luck.
Likely to Recommend - 5.0/5.0 -
10 if you can’t help fix my problem in a timely manner. Might go down to 8 or 9 if you can’t.
Repair Quality - 4.5/5.0 -
I already sent Greta the evidence that not everything was completed. The text to her shows 2 photos of my dashboard that indicates that the pre-collision system wasn’t calibrated. Otherwise, I’m very pleased with the bodywork.
Customer Service - 5.0/5.0 -
I really don’t have much time to explain everything- Greta was great.
My Experience - 5.0/5.0 -
Outstanding experience with Greta!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Michelle was amazing from the time I pulled up, she walked me through everything that the car would need to have done. Great experience.