Crash Champions #0509 Annapolis

4.8 (2,484reviews)
96%
49 Hudson St,  Annapolis,  MD  21401

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,484)

Likely to Recommend

Repair Quality

Mr.Bill is simply amazing!! He has amazing and had great service!!!

Customer Service

Mr Bill was amazingggggggg

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My Experience

The car looked great, I was updated regularly, picking up/dropping off the car was a breeze, and everyone was friendly!

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Repair Quality

Exceptional service. Would refer and return for services

Customer Service

My Experience

My contact, Bill, was great! Very friendly and kept me updated!

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Repair Quality

Customer Service

My Experience

Bill was wonderful, communicated often and my SUV looks brand new

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Repair Quality

Customer Service

Bill was wonderful

My Experience

Thank you for your timely and professional care! I am thrilled with your service. Truly grateful!

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Not impressed at all with management. The advisors and the person who answers the phone were great.

Repair Quality

The repair was great. But the interaction with manager or GM who ever he is was not good.

Customer Service

The advisor and the person who answered the phone were great but there was a problem that occurred there. And we were told it wasn’t there responsibility to fix it.

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Repair Quality

Customer Service

Bill was very helpful with providing updates about repairs.

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Repair Quality

Great quality of work. Confident in the fix, and was executed quickly. I was informed at every step of the process.

Customer Service

My Experience

From the moment I came in to drop my car, I received excellent customer service from the intake person to the representative that assessed my car and marked the areas that needed repairs. They were very friendly and answered all of my questions. They ensure pick up by enterprise and explained what to expect while my car was being fixed. Upon pick up, again they both were extremely helpful and made sure I was satisfied with the work done.

Likely to Recommend

Received great customer service...

Repair Quality

The intake person and the representative that was assigned to my case provided excellent customer service. They were extremely helpful, answerd all of my questions timely and did a great job keeping me abreast of the status on my repairs.

Customer Service

The intake person and the representative that was assigned to my case provided excellent customer service. They were extremely helpful, answerd all of my questions timely and did a great job keeping me abreast of the status on my repairs.

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Repair Quality

Friendly and thorough

Customer Service

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Repair Quality

Excellent company Excellent Staff Excellent experience!!

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Customer Service

Bill was GREAT!!!! Kept in contact with me with updates throughout the entire process.

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Definitely would recommend friends and family to Crash Champions

Repair Quality

Very good work!

Customer Service

Very good work

Returned Clean

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Repair Quality

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Repair Quality

Repairs done perfectly

Customer Service

We had excellent customer service from from desk to our rep!

Returned Clean