Crash Champions #0509 Annapolis
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very professional and kind staff . Excellent repair on my vehicle . Definitely exceeded my expectations . Car was returned cleaned and vacuumed, also. Repair was done timely .
My Experience - 5.0/5.0 -
Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Brian is polite and professional explain to me that he was giving me the car I got due to lack of inventory for midsize Car
Customer Service - 5.0/5.0 -
Brian is polite and professional he was able to answer all my questions, gave me call and update in the 2 weeks my car is with Crash
Likely to Recommend - 0.5/5.0 -
Dec 6th initial drop and it is 2/23 and my car is still not right. My car was damaged when it was in their possession and I had to fight to prove Crash Champions was at fault.
Repair Quality - 0.5/5.0 -
Dec 6th my car was dropped off. Car is still not correctly fixed and it is 2/23/22. This has been a stressful, frustrating, and unprofessional experience.
Customer Service - 0.5/5.0 -
When my car is ready on a Friday I get no heads up, would be great if I can get a call the day before letting me know the status. Get a call in the afternoon saying (your car is ready). You are closed on the weekend so I then have to wait till Monday.
Returned Clean
My Experience - 5.0/5.0 -
Awesome work and will recommend Crash Champions to anyone who wants to know where to get their cars fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, job well done I’m completely satisfied with the repairs and timely service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team. Service manager was helpful and on point.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Receptionist and repair coordinator were very helpful and courteous. The work on my car was finished in one day! Quality of the work was excellent. I'm very satisfied.
Customer Service - 5.0/5.0 -
As I mentioned in my previous comments, the receptionist was very helpful. Excellent communication skills. Ditto for the repair coordinator who answered all my questions.
My Experience - 5.0/5.0 -
Customer service was excellent in terms of regular communication on the status of the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was great. Cindy walked me through the whole process and kept me apprised of the status at every step.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was happy to see that my car looked nice!
Customer Service - 5.0/5.0 -
I know that you were so busy. Luckily I did not need the car for a month due to the surgery.