Crash Champions #0514 Merrimack
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing staff and communication
Customer Service - 5.0/5.0 -
Always there to help.
Returned Clean
My Experience - 5.0/5.0 -
Very quick to respond and fix my car. They were extremely professional and they made it a very simple process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Kevin was great to talk to and work with. 10/10 for his communication
Customer Service - 1.0/5.0 -
Kevin was great to talk to and work with. 10/10 for his communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 0.5/5.0 -
Please read previous comments.
Repair Quality - 1.0/5.0 -
Within a week (after waiting for 7 weeks) my bumper panels had become loose).
Customer Service - 2.5/5.0 -
The correspondence via text updates was misleading or, at times, vague, giving the false impression that my car repair would be completed in a timely, efficient manner.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Kevin went above & beyond
Customer Service - 4.0/5.0 -
We got off to a rocky start but then Kevin stepped in and everything got better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champions without hesitation
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work done and they kept me informed throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at the shop are great and made my car look good as new! Kevin was my contact person and he was awesome. He answered any and all of my questions. He has great customer service skills!
Customer Service - 5.0/5.0 -
All around great staff at the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the exceptional customer service and repairs to our vehicle! We appreciated the regular updates and our car looks like new. We would recommend Crash Champions to anyone needing repair service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and perfect service every time. Excellent communication during the process. You can't beat their speed and the quality of their work. Always would recommend for body work, paint correction, etc.