Crash Champions #0516 Neptune City
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car turned out just like new and everyone in the office was fantastic.
Customer Service - 5.0/5.0 -
The women in the front office were fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with my repair results! Meg and JT kept me in the loop every step of the ways thank you guys.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Not disappointed
Repair Quality - 5.0/5.0 -
A friendly, helpful staff. Work done was impeccable. The free car wash, inside and out, was appreciated. I will recommend. Work took a long time, 3 1/2 weeks. I was told due to hard-to-get part.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the care given my car. It looked perfect upon pickup. The job was not rushed. The office staff was very friendly. Thank you Meghan for the good communication. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with my repair job. Friendly office staff who were great with communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from start to finish. The team was professional, kept me updated throughout the process, and the repair quality exceeded my expectations. The vehicle was returned clean and on time. I really appreciate the attention to detail and smooth communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair quality, everything looks perfect and was completed professionally
Customer Service - 5.0/5.0 -
Customer service was excellent—staff was professional, communicative, and made the whole process easy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate everything you’ve done
Customer Service - 5.0/5.0 -
Megan and staff always on point
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, I've already recommended them to several neighbors and I just got my car back 48 hours ago as long as there are vehicles on the road I will return to this business at this location for my repairs you can ask for a better service overall
Repair Quality - 5.0/5.0 -
I've utilized this business at this location numerous times over the recent years. They provide Stellar customer service, excellent repairs and they work closely with you just to get the job done in the best way possible
Customer Service - 5.0/5.0 -
Attentive customer service, staying in contact with you throughout the repairs and working with their customers own personal and work schedules, you couldn't ask for better service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend to everyone in the area
Repair Quality - 5.0/5.0 -
Done in a day this is a team of superstars!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect job
Customer Service - 5.0/5.0 -
Pleasure getting to know Megan her explanations of the challenges securing replacement parts were clear and understandable. She’s a definite asset.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair quality was 100% my car looked brand new!
Customer Service - 5.0/5.0 -
JT and Megan were absolutely awesome. They explained everything and kept in touch and were a pleasure to work with very knowledgeable and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smoothly and the team did a great job. The communication was clear throughout the process and the repair was completed professionally and on time. I appreciate the quality work and the overall positive experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
150%
Repair Quality - 5.0/5.0 -
All repairs made, excellent craftmanship, great customer service
Customer Service - 5.0/5.0 -
Best ever experienced. Megan worked with me to keep me informed on my repairs and offered options on how to repair certain aspects of the repairs needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied Megan is the best! Very friendly and helpful! Unfortunately our car was involved in two accidents recently and thanks to Megan for making everything go smoothly! Thanks!