M3 Collision Center - South Main

4.9 (851reviews)
97%
181 South Main St.,  Neptune,  NJ  07753
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Shop AssistantSparkles

In operation 40 years, 28 years at this location.

All employees are positioned to repair all makes and models of vehicles quickly and conveniently, backing it up with a lifetime warranty. Our services include: Collision Repair Painting Services Frame Straightening with Laser 3D Measuring Detailing Insurance Company Repairs Onsite Car Rental through Enterprise Rent-A-Car

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (851)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the professionalism and friendliness of the entire staff, from front desk to repair team, noting they felt well-supported throughout the process. Repair quality received high marks, with numerous customers describing their vehicles as looking brand new upon return, often including complimentary cleaning and detailing. Regular text and phone updates were frequently applauded for reducing stress. Customers also appreciated vehicles being completed ahead of schedule. A few customers noted isolated concerns around delayed completions, occasional miscommunication, and minor unresolved repairs, reflecting areas where some felt expectations were not fully met.
AI-Generated from reviews written in the last 12 months
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"... incredibly friendly and great to work with. They kept me updated throughout the repair and even finished my car sooner than expected. I would highly recommend ..." Read more
"They were very professional . The quality of work was exceptional.. I was contacted via text from start to finish. ..." Read more
"Great service and attention to detail. They were true to their commitments and delivered on schedule."
"The car looks brand new, even better than before the accident. They clearly handled it with care."
"... process seamless highly recommend to any Geico customer body work and paint looks great!" Read more
"Great customer service and car was finished days ahead of estimated time"
"... apprised of their progress throughout the process. The job was actually finished ahead of schedule. Doesnt get any better than that." Read more
"... with M3 Collision was extremely frustrating. The completion date for my car was delayed three different times, each time right before the promised day. I was told ..." Read more
"Helpful, kind and completed work ahead of schedule with no issues"
"Truly professional staff start to finish. Communication was great and the estimated time of repair was exactly as predicted. I highly recommend them!"
"Thorough, professional, frequent updates and clear communication. A seamless process at M3 Collision, from start to finish, and excellent ..." Read more
"... nice, friendly, professional and matter-of-fact, good communication, prompt updates" Read more
"... but they never did, leaving me to handle it myself. The lack of communication and follow-through was very unprofessional. I expected better organization and honesty about ..." Read more
"1010 experience!!! Communication was key for them everyones so nice customer service was amazing! Servicesrepairs on my car was ..." Read more

My Experience

Third time using M3. Very satisfied. Excellent customer service and repair. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would feel extremely happy to recommend them

Repair Quality

Excellent company. Very friendly staff and very helpful!

Customer Service

Lori was so helpful and friendly. Nicole and Aldo so nice and helpful. The manager was great also.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They say what they do and do what they say !

Customer Service

Constant customer contact throughout the repairs .

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication and scheduling was great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff were very helpful and professional. I was notified of the progress of the repair. The estimate was accurate no surprises. The car was immaculate when I got it back and the job was completed sooner than I expected! What’s not to love. Lori was wonderful!

Likely to Recommend

A highly recommendable organization.

Repair Quality

The M3 team on Main was a pleasure to work with. My car was done before the expected date and the estimate was right on target. Everyone I worked or spoke with was an ultimate professional. Lori was the best!

Customer Service

Lori was the best! Very attentive to my needs and questions

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

smooth & easy to do work with.

My Experience

Very good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work.

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Excellent work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyone was nice and very informative and updating me on me and my wife's vehicle I would definitely recommend them to anyone

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

shop runs well. team is great

Repair Quality

car looks great

Customer Service

Nicole was super helpful and kept me up to speed with my car's repairs at all times.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Thorough, professional, frequent updates and clear communication. A seamless process at M3 Collision, from start to finish, and excellent customer service. Highly recommend!

Likely to Recommend

Would highly recommend

Repair Quality

Customer Service

Customer service was exceptional. Everything was explained in great detail and updates were communicated frequently during the process

Kept me Informed?

Yes

Ready on Time?

No

My Experience

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