M3 Collision Center - Route 35

4.8 (1,238reviews)
95%
508 State Route 35 North,  Neptune,  NJ  07753
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Shop AssistantSparkles

In operation 40 years.

We are committed to taking care of your collision repair needs through quality workmanship, superior service and dedication to detail in everything we do. All employees are positioned to repair all makes and models of vehicles quickly and conveniently, backing it up with a lifetime warranty. Our services include: Collision Repair Painting Services Frame Straightening with Laser 3D Measuring Detailing Insurance Company Repairs Onsite Car Rental through Enterprise Rent-A-Car

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,238)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The professionalism and friendliness of the entire staff are highlighted across numerous reviews, with many noting a stress-free and seamless experience. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another key positive, as many customers were pleasantly surprised to receive their vehicles ahead of schedule. A small number of customers noted areas for improvement, including occasional delays, communication gaps, and minor quality concerns upon vehicle return, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... wish there were a number higher than 10. What in incredibly professional, well-run and courteous repair shop. They made the experience easy and painless." Read more
"... every step of the process of getting my car fixed. They truly went above and beyond with the repairs. My car looked even better than when I first bought ..." Read more
"... update and it was ready for pick up on the first call. My car was returned in excellent condition far beyond my expectations. Will certainly return in the future if need be. ..." Read more
"Very professional staff. Kept in. Touch during the the repare. I appreciated the car cleaning . Excellent quality"
"... collision surpassed every expectation imaginable. my car looks as if it just came off the showroom floor. they did a fantastic job and returned my car on ..." Read more
"very fast to repair it was like 10 days before the date expected, and the service was perfect, im 100% satisfied"
"... service! Communication is fantastic. Got text updates. The job was done a week sooner than promised. And they even detailed the entire car. This is the ..." Read more
"... repair stated to call next week for an update and it was ready for pick up on the first call. My car was returned in excellent condition far beyond ..." Read more
"Actually it was ready early!"
"Was told on two different occasions my car will be done still wasnt"
"Excellent customer service! Communication is fantastic. Got text updates. The job was done a week sooner than promised. And ..." Read more
"... ahead of schedule and kept me up to date all along. Their communications were exemplary." Read more
"Fantastic communication every step of the way!"
"Service was quick and efficient! Excellent communication throughout the repair process. I cant thank you enough."
"I am very disappointed, lack of communication I had to reach out numerous times about my vehicle after being told my vehicle will ..." Read more

My Experience

My Experience

Everyone was professional and helpful and kept me informed. I highly recommend

Likely to Recommend

I am very upset that an employee took the time to go through my car and steal money that was in an envelope in the center console. I understand it is my fault for having it their in the first place but there is no need to go to my center console for a bumper repair so obviously someone is looking for something. And then to expect a call back and not receive one adds salt to the wound. I would not recommend your company unfortunately. The work was great, mark and Tammy were pleasant to work with but there is an issue in the type of people working on the cars

Repair Quality

Customer Service

Mark and Tammy were great. However someone stole money from my center console. I called and spoke to Tammy and she said a manager would call me. This was 4 days ago. Not great customer service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Anthony was excellent.

My Experience

Very happy with the service and repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for a very thorough and efficient repair! I’ve been recommending your work to my friends!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my 2nd experience with M3. While the process took some time as expected, the team kept me up-to-date every step of the way. Tammy in the front was incredibly knowledgeable and kind. The entire team at m3 made a what would be a daunting process incredibly seamless and stress free. Thanks to all involved!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast and great service! Car looks great

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Timely updates and top notch service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

M3 Collison, you did it again. Such amazing customer service and excellent repair work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

M3 was phenomenal every step of the way during the entire process. From clear communication, setting expectations and excellent work on our vehicle. Highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Tammy and Anthony were great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work done on car in a timely and professional manner. I would recommend M3 collision without reservations.

Customer Service

Excellent customer service .

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional and helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent !!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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