Collex Collision - Shrewsbury

4.8 (2,937reviews)
98%
435 Shrewsbury Ave.,  Shrewsbury,  NJ  07702
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Shop AssistantSparkles

In operation 49 years.

Collex has been all about providing safe and on-time auto body repairs and excellent service to Red Bank, NJ area customers since 1977. We have 20,000 square feet of capacity and are capable of auto body repair on all makes and models of cars and SUV’s Our team of employees is what makes our quality auto body repairs and excellent service come to life and insures you receive a Lifetime Guarantee on all of our auto body and paint work. Collex is an I-CAR Gold Class Professionals Body Shop, a designation earned from I-CAR, the leading educator for technical auto body training in the country. “Gold Class” is as an acknowledgment of our commitment to insuring all of our employees continue to get technical training on an annual basis – one of the many ways we insure you and your family receive a safe and proper repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
I-Car
Subaru
Volkswagen

Reviews (2,937)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system received widespread appreciation for being both informative and uniquely entertaining. Staff professionalism, friendliness, and helpfulness were repeatedly highlighted. Repairs were frequently completed ahead of schedule, and the complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted occasional parts delays, communication gaps, or minor finish issues, reflecting areas they felt could be refined.
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"... professional, the staff was friendly and attentive, and the repair itself was completed with outstanding quality and attention to detail. I truly felt valued as a ..." Read more
"Absolute professional work!!! Extremely satisfied with the full spectrum of the service experience… Nothing but class ..." Read more
"The shop was very well organized and has excellent communication. The workmanship is superb."
"Excellent quality work.. exceptional staff.. always kept informed on the repair and done ahead of schedule… staff is ..." Read more
"The team, workmanship, and customer service cant be beat; I wouldnt consider having my car serviced anywhere ..." Read more
"Excellent work! Car repaired way ahead of time. Very glad I chose Collex out of the vendors I was given to choose from. If ..." Read more
"Collex set an expectation and definitely delivered. I received timely, accurate updates and my car was returned looking perfect!"
"All seems good. I was promised the car in a week to 10 days, I got it in three days instead. Remarkable."
"Actually, it was ready 2 days prior to date I was told."
"My car was delivered two days early,"
"... impossible to overstate how important and rare good communication is. Also, the body work looks flawless!" Read more
"Tremendous customer service, communication and repair expertise. Highly recommended!!! A++++++"
"The entire experience was great. Collex is extremely professional and keep you updated throughout the entire process"
"... girl in the front took care of all the paperwork, to sending me daily text giving me updates, which I totally appreciated. I just thought the whole process was very professional ..." Read more
"The entire team scrolled communicated well and was gracious. The repair work is impeccable. Thank you!"

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My Experience

My car was restored to pre collision appearance. And ahead of estimated time. Notification of status was appreciated.

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i hope i'm not put in that position

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don't know if this is another question. collex did a really poor job of contacting me

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it took 12 phone calls to get an estimate. it took 4-5 to get that estimate AFTER my car was dropped off. i was contacted 1 business day before my car was supposed to be finished. it took almost another week to actually get my car back

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Great job thank you

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My Experience

Great communication and finished repairs early. Office staff very efficient.

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First experience with Collex - professional, friendly staff, excellent communication and early completion!

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My Experience

The complete service from drop off of vehicle to pick up was excellent. Highly recommend Collex Collision Experts For repairs.

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My Experience

The whole process was quick, easy and simple. Everyone at Collex Collision from the front desk ladies to the mechanics, including John wer all wonderful and friendly. They did an awesome job on my car. It looks brand new again. Thank you very much. I highly recommend Collex Collision to anyone I know.

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Excellent service

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Excellent service

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Outstanding

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