Crash Champions #0574 Davenport
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Prompt service. Job well done on repairing the damage to my wife's driver's door
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already did recommend them and they, too, were a hundred percent satisfied with the quality of work that crashed champions provided
Repair Quality - 5.0/5.0 -
Very, very satisfied with the work. And the quality that crash champions provides
Customer Service - 5.0/5.0 -
One hundred percent satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Friendly service
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service rating 10+
Likely to Recommend - 1.5/5.0 -
Lack of customer service and status updates really hurt my feelings on the shop. When you were former Arnold's Body Shop it was run better.
Repair Quality - 3.0/5.0 -
The repair quality was good but the lack of communication and time to get it fixed was not good.
Customer Service - 1.5/5.0 -
It took almost a week for State Farm to get the estimate for the repairs and took almost a month to fix the cars with very limited reach out by the shop about the status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and completed timely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions helped me work through a very challenging time with our insurer The Hartford. Credit to Jesse and Ray the technician for a job well done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was completed earlier than expected! Saved money on the car rental and my car looks fantastic 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend this shop because they took a lot of stress off of me through during the process of giving my vehicle repaired.
Repair Quality - 5.0/5.0 -
Vehicle was repaired fast and accurately.
Customer Service - 5.0/5.0 -
I appreciated the entire ease the shop provided. Took care of towing, receiving updates on my vehicle, and returned my rental for me.
Returned Clean
My Experience - 5.0/5.0 -
Second to none.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good looking work. Friendly service.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 0.5/5.0 -
I explained earlier!
Repair Quality - 0.5/5.0 -
This was our first deer collision, and I expected Crash Champions to thoroughly inspect the vehicle and clearly explain all accident-related damage. I told my insurance company that the front of the vehicle was damaged and that, immediately after the collision, the trunk would not open and the rear air conditioning stopped working. Crash Champions kept my vehicle for approximately one month, and their representative knew about the trunk and rear air-conditioning problems. However, he assumed they were unrelated to the collision and did not investigate them, even though the impact had damaged the fuse-box area. After the vehicle was returned to me, my insurance company indicated that the trunk and rear ac not functioning may not due to the deer collision. They explained that if Toyota confirmed the trunk and rear air-conditioning problems were related to the deer collision, the repair costs would be covered. I took the vehicle to Toyota, worried that we might have to pay for the diagnostic testing and repairs ourselves. Toyota replaced the fuses for the trunk and rear air conditioning, and both immediately began working again. My greatest frustration is that Crash Champions knew about these problems but returned the vehicle without diagnosing them or giving me a clear explanation. Customers should not be expected to understand how collision damage, the fuse box, the trunk, and the rear air conditioning are connected. That is why we rely on trained repair professionals. Crash Champions should clearly inform customers about all identified damage, exactly what the insurance company has authorized them to repair, and which reported problems are not included in that authorization. This information must be shared before the vehicle is returned so the customer has an opportunity to contact the insurance company, request further evaluation, and resolve any coverage questions. A vehicle should not be returned after a month of repairs with known and unresolved problems that were never properly investigated.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I appreciate the up front and honest communication. Being well informed helped me plan accordingly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I brought two vehicles there now and both times have been a stress free experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was polite and genuinely interested in helping