Crash Champions #0574 Davenport
In operation 56 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
I explained earlier!
Repair Quality - 0.5/5.0 -
This was our first deer collision, and I expected Crash Champions to thoroughly inspect the vehicle and clearly explain all accident-related damage. I told my insurance company that the front of the vehicle was damaged and that, immediately after the collision, the trunk would not open and the rear air conditioning stopped working. Crash Champions kept my vehicle for approximately one month, and their representative knew about the trunk and rear air-conditioning problems. However, he assumed they were unrelated to the collision and did not investigate them, even though the impact had damaged the fuse-box area. After the vehicle was returned to me, my insurance company indicated that the trunk and rear ac not functioning may not due to the deer collision. They explained that if Toyota confirmed the trunk and rear air-conditioning problems were related to the deer collision, the repair costs would be covered. I took the vehicle to Toyota, worried that we might have to pay for the diagnostic testing and repairs ourselves. Toyota replaced the fuses for the trunk and rear air conditioning, and both immediately began working again. My greatest frustration is that Crash Champions knew about these problems but returned the vehicle without diagnosing them or giving me a clear explanation. Customers should not be expected to understand how collision damage, the fuse box, the trunk, and the rear air conditioning are connected. That is why we rely on trained repair professionals. Crash Champions should clearly inform customers about all identified damage, exactly what the insurance company has authorized them to repair, and which reported problems are not included in that authorization. This information must be shared before the vehicle is returned so the customer has an opportunity to contact the insurance company, request further evaluation, and resolve any coverage questions. A vehicle should not be returned after a month of repairs with known and unresolved problems that were never properly investigated.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I appreciate the up front and honest communication. Being well informed helped me plan accordingly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I brought two vehicles there now and both times have been a stress free experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was polite and genuinely interested in helping
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! All the staff, especially Ryan, were kind and very helpful. I got frequent updates and the work was done in a reasonable amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
My repairs haven't been completed after almost 7 weeks due to a problem getting a part.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jesse and the tech who worked on the car did good work on the car and keeping us informed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ryan was very communicative during repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dan was very attentive and thorough a true professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan and Angela were excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and fantastic work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am incredibly happy with the work performed on my vehicle. The customer service from Dan was OUT of this world! I am happy with Crash Champions in Davenport and if I am ever in need of a collision repair shop I will choose Crash Champions in Davenport again!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I took my vehicle in to have the bumper replaced. Nothing else was wrong on the car interior or exterior wise besides the bumper. When I got the car back the bumper looked fantastic until I got inside my car and noticed the panel for the seat adjustments was completely broken off and cracked. They said they'll replace the part on them, but I will not come back to this establishment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dan was great. Informative and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great communication,
Customer Service - 5.0/5.0 -
professionals
Returned Clean
My Experience - 0.0/5.0 -
PDC Sensor missing a seal and either hood or bumper isn’t 100% snug.
My Experience - 5.0/5.0 -
Everything was easy and done quicker than expected.