Crash Champions #0575 East Moline
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything went smoothly and in a timely manner. The staff was very nice and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rick was great and keep me updated the whole time. The guys did a awesome job with my truck and I got my truck back a few days ahead of schedule. They did everything while in a transition from CRC to Crash Champions. I was very impressed. Thank you Crash Champions team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I am disappointed that a part of the repair was not connected after picking it up on the day of completion. I usually go to this place for my oil changes. For the 1st time expected the crew to complete a repair without me returning a 2nd time for something that was missed by inspection before a crew member parked it in the parking lot. Whether a business is busy or not a customer's satisfaction should matter & inspection of any repair should be very thorough.
Customer Service - 3.5/5.0 -
The repair shop's personnel should help inspect repairs more because how they do their job with the rest of the crew in the back reflects on the completion & further response from the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
most of the repairs looked good, but within 24hrs the new wheel well completely came out.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I can’t put someone I know through what I have been through.
Repair Quality - 2.5/5.0 -
Selection lever going in and out of park isn’t correct, shifting from park is the hardest. It was never like that and should have been addressed during inspection and repair.
Customer Service - 2.5/5.0 -
Michell was nice and personable although the communication between service and front office were sketchy
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Repairs look great
Customer Service - 0.5/5.0 -
Was not kept informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sometimes there are unforseen issues. The manner in which these issues are handled truly defines the level of service a person receives. I appreciate the steps you took to ensure I felt good about my service and the overall outcome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Expect to see the kinks gone next time I come there.
Repair Quality - 3.5/5.0 -
I know you're in transition, but things weren't running as well as when I had service work done a few weeks ago or when I had two other cars rustproofed and undercoated a couple years back. And I had to check on status about three times in late afternoon and finally got someone to run me back as driver never came as requested. Had to get vehicle down to Deere harvester by 5pm, so it was getting too close there. Love what you do, but things seemed confusing at the front desk. So hope the kinks will get worked out next time I come there. Thanks much
Customer Service - 3.5/5.0 -
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