Crash Champions #0585 Branson

4.8 (2,989reviews)
95%
548 Gretna Road,  Branson,  MO  65616

In operation 26 years, 25 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,989)

Likely to Recommend

Repair Quality

Crash Champions went beyond our expectations. We needed unusual repairs, which were creatively fixed, but many additional small details were done that were not anticipated. Our car looks wonderful and we couldn’t be happier. We will definitely promote Crash Champions to others!

Customer Service

Every team member took an interest in our specific needs and looked into the best way to fix the issues.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

It felt like it took forever, but most of all the insurance was not informed off ALL the damage before they started the work and was paid a lump sum. My insurance had to pay another lump sum because things were found after the body work was done. I just feel this wasn't right. A full diagnose should have been performed from front to back, Top to bottom before any work was started.

Repair Quality

I hate to say anything but after my insurance paid for the first set of repairs we were informed that the transmission was also damaged. Now my insurance had to pay another check to have that fixed. Once I did get the Jeep back "After about a month" My sun roof would not open. I called and they acted like it was already broke. NOPE! I took it to another bodyshop, and they said the motor works just fine it was off the tracks and it WAS from the accident. How did Crash Champions miss the transmission and the sun roof? I take GREAT care of my vehicle's I don't drive around with bad trans or broken sun roofs? Everything worked great up until the accident.

Customer Service

Would give a better number but I just feel like they didn't take me seriously, I had to call every time I needed an update just to be told they had found something else out after my insurance had already paid for the work that had been done. It felt like it would never end.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Second time ive used you guys. Unfortunately for my car lol. Both times though crash champions put it back together perfectly

Likely to Recommend

Wouldn't recommend anybody else

Repair Quality

Second time I've had to use you guys, theres a reason I came back.... you guys are great and I appreciate the extra effort

Customer Service

They were in contact everyday with progreas reports..... love that

Returned Clean

My Experience

I needed my car back as soon as possible. They got it sooner than I expected and it looked like brand new. Excellent people to deal with

Likely to Recommend

Repair Quality

Great people to do business with

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Exceeded my expectations. Curtis and Tim were great to work with and both very thorough in their work.

Customer Service

Returned Clean

My Experience

So glad I chose crash champions for my repair needs!!

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Repair Quality

Customer Service

My Experience

I’m glad I didn’t need to share the donuts. I’m really grateful and appreciate you all. Thanks a lot for the short time it took to complete my car. I’ll share you all as recommendation. God bless.

Likely to Recommend

Repair Quality

The team did an excellent job with my car and in an unbelievable timeframe. I will be recommending to others. Insurance agent did not receive the same review. We are still awaiting a call for additional repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. And quick also.

Customer Service

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Repair Quality

I have not been able to inspect the car due to being house bound for medical reasons.

Customer Service

You guys are fantastic in this area. Not just me, but with other interactions I have observed when at the shop.

Returned Clean

My Experience

Curtis was amazing did a great fast job and kept me updated i really appreciate everyone there they were super nice to us and my kid.

My Experience

Good communication. Friendly staff.

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Repair Quality

Customer Service

Returned Clean

My Experience

I have no other comments

Likely to Recommend

Repair Quality

Looks beautiful!

Customer Service

Everyone was friendly and helpful.

Likely to Recommend

We will tell our family and friends about, Crash Champions.

Repair Quality

Everyone was helpful and kind.

Customer Service

Everyone explained what was going to be replaced.

Returned Clean

My Experience

Customer service was awesome and the quality of work was outstanding

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was tremendous. Shantell and Jay were very professional, friendly and informative. They constantly kept me updated on where they were with the repairs. They originally said my 🚗 would be ready on April 1st, then updated it to March 31st and then March 29th. FYI, the woman (who I know) whose 🚗 I hit , is still waiting for her 🚗 to be repaired. Great job guys!!! Everyone who has seen my 🚗 has remarked what a fantastic job Crash Champions did (maybe you'll get some future customers (not that we want to wish accidents on anyone 😉). My friend has a secret name for me - CC 😄Thanks again. May you all be blessed 🙌.

My Experience

Likely to Recommend

Repair Quality

Customer Service