Crash Champions #0588 Joplin
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car was completed in a timely manner and so far seems to be functioning appropriately. Everything looks nice and new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven’t noticed any problems yet! I’m pleased with how quickly they were able to repair my car and get it back to me.
Customer Service - 4.0/5.0 -
I’m frustrated that Brandon didn’t follow through with sending a link for me to pay for my repairs in order for me to pick up my vehicle after hours like we had discussed. By him not doing that, it caused me to have to spend an extra $80 to rent a car through the weekend.
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with the whole process. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions did an outstanding job on my truck. They worked with me to get the best results for the best price point possible. The work was top notch. They kept me informed of progress along the way. Finally, the washed and detailed the vehicle on the day I picked it up. It looked SO good!!! Thank you all! I would highly recommend this company!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good job
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Waiting on if and when my rear view mirror gets fixed to make this decision
Repair Quality - 4.5/5.0 -
I’m still trying to get the wiggly rear view mirror fixed. Heard back from Doug this morning. He said he would let me know when the glass people come to there facility so I can bring my vehicle back in.
Customer Service - 4.5/5.0 -
Took going back and three calls to get a reply
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Work was good and looks OEM again but there was still glass in my defrost that flew every where when I turned the vents on, rear seat grab handles left in the floor board, wiper hose left disconnected not allowing fluid to get to the windshield and sent it all to the ground instead, bed rack bolts not tightened and have rattled loose and needed to be found and reinstalled, bed rack spacers left broken in the bed of the truck.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your employees are exceptional and always friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Recieved 0 updates throughout the entire process unless i initiated contact.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked great and everyone was very nice and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Kept pushing date of completion back.
Likely to Recommend - 0.5/5.0 -
Planned on vehicle to take grandkids to and from summer school. Didn’t work out for all four weeks. They knew of this need.
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Three delays for expected completion. Expenses kept rising.