Crash Champions #0588 Joplin

4.7 (1,303reviews)
93%
3730 E 20th Street,  Joplin,  MO  64801

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,303)

My Experience

Excellent service

Likely to Recommend

Repair Quality

Awesome work done on my vehicle!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They said it would be fixed in 10 days and it took them 29 days.

My Experience

Great communication , awesome customer service, and very professional staff

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We have used Crash multiple times now for different vehicles. It seems like mimor mistakes are made with most projects. That is frustrating because what that usually means is a 30 minute drive back to Crash so they can be fixed, BUT they always fix them, they are significantly faster from start to end of project than their competition, and the workers are very friendly. Overall a solid 9/10 experience, and will be a 10/10 once they can get those minor mistakes cleaned up. Just a bit more attention to detail I suspect.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car was completed in a timely manner and so far seems to be functioning appropriately. Everything looks nice and new.

Likely to Recommend

Repair Quality

I haven’t noticed any problems yet! I’m pleased with how quickly they were able to repair my car and get it back to me.

Customer Service

I’m frustrated that Brandon didn’t follow through with sending a link for me to pay for my repairs in order for me to pick up my vehicle after hours like we had discussed. By him not doing that, it caused me to have to spend an extra $80 to rent a car through the weekend.

Returned Clean

My Experience

I was satisfied with the whole process. The car looks great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Crash Champions did an outstanding job on my truck. They worked with me to get the best results for the best price point possible. The work was top notch. They kept me informed of progress along the way. Finally, the washed and detailed the vehicle on the day I picked it up. It looked SO good!!! Thank you all! I would highly recommend this company!

Likely to Recommend

Repair Quality

very good job

Customer Service

Likely to Recommend

Waiting on if and when my rear view mirror gets fixed to make this decision

Repair Quality

I’m still trying to get the wiggly rear view mirror fixed. Heard back from Doug this morning. He said he would let me know when the glass people come to there facility so I can bring my vehicle back in.

Customer Service

Took going back and three calls to get a reply

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean