Crash Champions #0588 Joplin
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very easy to deal with and kept us updated regularly. 100% would recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The shop did fantastic work but the front representative was lazy and didn't reach out to us whatever.
Repair Quality - 5.0/5.0 -
Very thorough job. Great looking finish results.
Customer Service - 2.5/5.0 -
No text or any information unless I called. They didn't even have our phone numbers right. very shabby and lack of detail when taking information down. We even gave our phone number to the front desk to give to our service representative but they never did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and courteous. They kept me updated on the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mel did great and his communication was excellent!
Customer Service - 5.0/5.0 -
Great team!
Returned Clean
My Experience - 5.0/5.0 -
Mel was easy to work with and kept me updated with status of repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I was not happy with this experience at all.
Repair Quality - 2.0/5.0 -
It took about a month to get the parts for my car. Then they didn’t even fix the 2 inch crack in my bumper. They took tons of pictures of my car for my insurance and missed a whole piece, so instead of my repair being 2 days it took about a week and a half.
Customer Service - 2.5/5.0 -
When I went to pay for the repairs I handed the employee the check from my insurance and my debit card. I only had to pay the 500 dollar deductible. The employee proceeded to try and take the full about of the repair off my card. When I continuously said I only had the 500 on my card and the check had the rest.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The service was excellent!
Customer Service - 4.5/5.0 -
Customer service was top notch and the overall wait time wasn't long at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm very pleased with how it looks and they detailed my car! A very pleasant surprise!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I think I’ve made it pretty clear I won’t be returning or recommending your shop to anyone
Repair Quality - 2.0/5.0 -
The work that was done is good. Everything looks as it should. But the SEVERE lack of communication and knowledge about the vehicle you guys had for FIVE WEEKS is absolutely NO EXCUSE, WHATSOEVER. I will NEVER recommend this place to anyone! Your customer service is ABISMABLE at best. You cannot blame the economy and everything else for a lack of communication and not offering to do anything about it.
Customer Service - 0.5/5.0 -
See previous comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job guys! Yall are amazing!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work, went above and beyond to help me get my truck back out on the road. Rob Austin was great!