Crash Champions #0588 Joplin

4.7 (1,307reviews)
93%
3730 E 20th Street,  Joplin,  MO  64801

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,307)

My Experience

You were helpful and friendly. You also were informative when needed

Likely to Recommend

We had a great experience

Repair Quality

It was fixed great!

Customer Service

Very friendly and helpful

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Repair Quality

Very friendly and knowledgeable staff. Answered all of my questions.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Customer Service

Could have communicated a little better. Was told my car would be done on Tuesday but they would confirm on Monday. I finally called on Wednesday and they said it would be Friday and they would confirm on Thursday. Call never came. Picked up car the following Thursday. Waiting time was not a problem, but when promised delivery will not be met, it would be good service to communicate ahead of time. Otherwise it was a good experience.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very nice job!

Customer Service

Returned Clean

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Repair Quality

Cant say enough good things about the quality of work that was done on my Honda.

Customer Service

Returned Clean

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Repair Quality

Second time using, did great job.

Customer Service

Kept me informed.

Returned Clean

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I would never recommend them.

Repair Quality

They said they would touch up paint on the drivers door and never did. Quoted me $300 then raised it to $350. I was fine paying the extra $50 but to not have the chips touched up like promised was upsetting. I had to take it to another body shop to get it touched up. They wouldn’t even sell me touch up paint. Also I have a dent outwards now that I didn’t have before. Do not recommend.

Customer Service

Returned Clean

Likely to Recommend

Oh definitely!!

Repair Quality

awesome job! I’m sure my car was a complete mess in the beginning! But when I picked it up it was super clean on the inside too! Anyways, outside was even shiny clean!!!

Customer Service

She was super sweet!!

Likely to Recommend

They do top quality repairs.

Repair Quality

Happy with the repairs and talking to Rob. Would recommend.

Customer Service

Nice folks and answered questions

Returned Clean

Likely to Recommend

Repair Quality

I wish I could give even a higher than a 10. They did an awesome job on my Kia Rio. It absolutely looks brand new! They even vacuumed it out. That was an unexpected perk. I am pretty sure they washed it also. I do not think it was that shiny and clean when I took it in. I will recommend them to anyone that needs bodywork, or anyone that needs their vehicle washed or vacuumed!!!

Customer Service

Everyone I dealt with there was very professional, but very personable.

Returned Clean

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Returned Clean

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Repair Quality

The repairs took longer than expected and now the front windshield has a crack. My daughter called to discuss the crack but hasn’t heard back. I am hoping you all fix the windshield and can fix it quickly.

Customer Service

My Experience

Repair looks great, thanks for getting me back on the road just like new!

Likely to Recommend

2nd repair done for me in 3 months, would recommend to friends and family based on service and quality of repair work.

Repair Quality

Very satisfied, excellent results.

Customer Service

Very happy with the teams help in making this as smooth as possible.

Returned Clean

Likely to Recommend

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Customer Service