Crash Champions #0596 North Shore

4.9 (1,194reviews)

99%

(262) 242-3098

11065 N Cedarburg Road, Mequon, WI 53092

99%

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11065 N Cedarburg Road
Mequon, WI 53092

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About Crash Champions #0596 North Shore

See Photos

11065 N Cedarburg Road
Mequon, WI 53092

Get Directions Website Email

Schedule an appointment at Crash Champions #0596 North Shore

Book Appointment

Apply for Financing

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,194)

Sort By:
Newest
Rating

1,044 Customers Rated

5 Stars

79.2% Complete

(946)
4 Stars

6.1% Complete

(73)
3 Stars

0.8% Complete

(10)
2 Stars

0.6% Complete

(7)
1 Star

0.2% Complete

(2)
< 1 Star

0.5% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting regular text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking like new or even better than before. Timeliness was another strong point, as numerous customers noted their vehicles were completed on time or ahead of schedule. The welcoming and professional front desk experience was widely appreciated, along with thoughtful extras like interior and exterior cleaning. A few customers noted areas for improvement, including occasional vagueness around completion timelines, inconsistent cleaning, and isolated quality control concerns on reassembly - all mentioned directly in customer feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... condition, and I especially appreciate that their repairs come with a lifetime guarantee. That level of accountability and customer service made the experience ..." Read more

"There seems to be a lack of quality control. One of the tailgate panels was not properly installed. ..." Read more

"Most excellent body work on my Subaru Outback. It runs perfect. I am amazed, they restored it after ..." Read more

"They did a beautiful job repairing and painting the damage. They even vacuumed out the interior of ..." Read more

"Completely satisfied. The quality of the repair met my expectations and everything looks and functions as it should."

"I appreciate that they under promised and over delivered on the timing."

"Sooner than expected!!!"

"My vehicle was ready exactly when the shop said it would be."

"Was led to believe it would take 1-2 weeks. It took 3."

"Fast, efficient, and fully transparent throughout the entire service. They actually stayed late on ..." Read more

"... the repair process. I especially appreciated the regular updates, typically twice a week, which helped me stay informed on the progress of my vehicle repairs. ..." Read more

"... who worked with us at Crash Champions were superb. They kept in touch through the whole process and walked us through their work upon completion." Read more

"It looks very nice. Kept me up to date daily about progress and confirmed I was receiving those messages. Excellent ..." Read more

"Your communication with me was very good and helpful."

"... that the shop did reach out once or twice, but the information was always vague." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... condition, and I especially appreciate that their repairs come with a lifetime guarantee. That level of accountability and customer service made the experience ..." Read more

"There seems to be a lack of quality control. One of the tailgate panels was not properly installed. ..." Read more

"Most excellent body work on my Subaru Outback. It runs perfect. I am amazed, they restored it after ..." Read more

"They did a beautiful job repairing and painting the damage. They even vacuumed out the interior of ..." Read more

"Completely satisfied. The quality of the repair met my expectations and everything looks and functions as it should."

"I appreciate that they under promised and over delivered on the timing."

"Sooner than expected!!!"

"My vehicle was ready exactly when the shop said it would be."

"Was led to believe it would take 1-2 weeks. It took 3."

"Fast, efficient, and fully transparent throughout the entire service. They actually stayed late on ..." Read more

"... the repair process. I especially appreciated the regular updates, typically twice a week, which helped me stay informed on the progress of my vehicle repairs. ..." Read more

"... who worked with us at Crash Champions were superb. They kept in touch through the whole process and walked us through their work upon completion." Read more

"It looks very nice. Kept me up to date daily about progress and confirmed I was receiving those messages. Excellent ..." Read more

"Your communication with me was very good and helpful."

"... that the shop did reach out once or twice, but the information was always vague." Read more

Kyle (Toyota owner) reviewed 9/30/26

Giselle (Mercedes-Benz owner) reviewed 9/30/26

Excellent service

Douglas (Subaru owner) reviewed 9/28/26

Ciarah (Mazda owner) reviewed 9/25/26

Robin (Toyota owner) reviewed 9/25/26

I prefer that I would have received a personal phone call when my car was finished.

Theresa (Nissan owner) reviewed 9/24/26

Great people to work with!

Bailey (Subaru owner) reviewed 9/24/26

Jeff (Acura owner) reviewed 9/22/26

Stephanie was great! She handled everything.

Mort (Toyota owner) reviewed 9/21/26

Everything was as expected. Good customer service.

Connie (Audi owner) reviewed 9/21/26

Only complaint is that I had to drop my car off and it didn’t appear that any work was done for 3 days could have used my car those 3 days. But other than that they did an awesome job job.

Have already done so.

Steve (Audi owner) reviewed 9/21/26

Great experience. Excellent communication and Stephanie was fantastic!

I have already recommended

Stephanie was great to work with

Debbie (Lexus owner) reviewed 9/21/26

Excellent experience at Crash Champions in Mequon! They all went above & beyond.. Highly recommend!!!

Runo (Honda owner) reviewed 9/19/26

The worker there did a very good job there. Thank you for everything you did for my car.

Daniel (Subaru owner) reviewed 9/17/26

Great job once again!

Eric (Jeep owner) reviewed 9/14/26

Excellent communication twice a week on progress and were upfront when delays occurred with parts.

David (Buick owner) reviewed 9/14/26

Anna (Honda owner) reviewed 9/11/26

Rudy (Buick owner) reviewed 9/11/26

John (Honda owner) reviewed 9/10/26

Sabraille (Subaru owner) reviewed 9/7/26

The service was great, the customer service was excellent, they explained everything that they had to do and kept me updated from start to finish.. I really appreciate them..

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Crash Champions #0596 North Shore

Schedule an appointment at Crash Champions #0596 North Shore

Explore easy payment plans powered by Sunbit

About Crash Champions #0596 North Shore

Schedule an appointment at Crash Champions #0596 North Shore

Reviews (1,194)

1,044 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0