Crash Champions #0593 Grafton
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Very, very impressed! Extremely happy with my experience, especially with the front of the house. I believe her name was Kristin. She was absolutely amazing so very helpful and comforting. The work was done amazing and quickly even ahead of time. Everything was great could not have expected more thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick was amazing. I could not have asked for a better service person. I would recommend this location 100%. They exceed my expectations. .
My Experience - 5.0/5.0 -
Kyle was very knowledgeable and professional. His estimate was very accurate. My car was supposed to be ready on August 31 but it was done on the 28th so that was helpful. The receptionist was also helpful, calling the rental car company to pick me up earlier than planned.
My Experience - 5.0/5.0 -
Nick was wonderful and kept me updated with how the repair was going. They were able to get it done quickly and it looks great. Thank you
My Experience - 5.0/5.0 -
Excellent work great people always keep me updated on the jeep
Likely to Recommend - 5.0/5.0 -
Great people and awesome service
Repair Quality - 5.0/5.0 -
Great people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Back end is definitely better, but the alignment feels worse. Car is shakey when speed is at 60 or higher.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kyle did good job on our car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So easy to work with and the staff is all friendly and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am more than satisfied!! The entire staff was very friendly and helpful. The car was returned in perfect condition. They did a wonderful job!!!!! I would highly recommend Crash Champions. Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would definitely recommend Crash Champions to a friend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nick was a true professional, from start to finish. Could not be happier with him and the rest of the team!
Likely to Recommend - 5.0/5.0 -
In a minute, also would suggest Nick G. to work with them.
Repair Quality - 5.0/5.0 -
Can't tell it was fixed! Don't think it was the easiest paint to match, but they nailed it!
Customer Service - 5.0/5.0 -
Nich and the team were very professional and courteous. Made a bad situation ( being backed into)very easy and fast!! Will go back again!
Likely to Recommend - 5.0/5.0 -
I would recommend Crash Champions.
Repair Quality - 5.0/5.0 -
Car looked great again when picked up.
Customer Service - 5.0/5.0 -
Kyle at the Grafton, WI location was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys always do an excellent job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication on ETA of parts and it got done fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything that was replaced was done so well and quick!
Customer Service - 5.0/5.0 -
Nick that took care of me, he was very good at explaining what needed to be done and even offered to help me transfer the car seat to and from my rental!
Returned Clean
My Experience - 5.0/5.0 -
Awesome job looks like it was never in accident excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was rear ended and my skid plate was pushed underneath the car. Kyle and his team were able to have my vehicle looking like nothing ever happened.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and personal. Excellent body work besides!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your workmanship on my car was both of high quality but also timely.which makes which makes your shop reliable in two important ways that not commonplace in today’s business world. Thank you for your skill and timeliness.