Mander Collision & Glass - Cedarburg Cr#114

4.8 (393reviews)
95%
1283 Hilltop Drive,  Cedarburg,  WI  53012

In operation 26 years, 5 years at this location.

With seven locations in the greater Milwaukee area, Mander Collision and Glass has proudly served our communities with expert auto collision repair services since 2000. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Wisconsin with convenient locations in Brookfield, Cedarburg, Hartland, Milwaukee, Muskego and Waukesha. At Mander Collision and Glass, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (393)

My Experience

Brian was great to work with!

My Experience

Thank everyone for keeping us knowing how the work was going. And a well done job and quickly done. Thank you all

Likely to Recommend

Repair Quality

I am not one to typically write negative reviews, but my particular experience warranted a response in writing. My vehicle was dropped off to begin work on July 13th with an initial estimates completion date of 7/22. Once work began the estimated completion date changed to 7/29 as communicated by text with tracking available. The 29th came and went with no communication, so I called and was informed the hood had arrived damaged and should be available the next day. 2 days went by and I called again with another damaged hood. This happened a third time and it wasn't until 8/18 that the car was completed. When called I was informed that the battery would no longer hold a charge and that I needed to purchase a new battery for them to install before it would finally be ready for me to take on 8/19. I am a patient and understanding person, but to go over 5 weeks with no vehicle and no loaner available required me to arrange for rides with family, friends, coworkers as well of rescheduling of appointments, cancelling of events and a number of other issues. The lack of communication and acknowledgement of inconvenience is something I have never experienced before. When all was said and done, the work completed was well-done but as a new family in Cedarburg with 2 young children, we felt like we were robbed of most of our summer and the ability to embrace the move.

Customer Service

All communication was done via SMS updates (carwise.com) and I had to actively call for updates at regular intervals with no estimate for completion. I received one call after the initial completion estimate passed from the general manager apologizing, but then 3 more weeks passed before the vehicle was completed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Was very disappointed in the amount of time it took for the repair, communication could have been a little better as to why there was such a delay and that there was issues getting additional work done

Customer Service

Could have been more clearer in the delays as to why. Brian did make up for it when he got involved.

Likely to Recommend

I am thoroughly satisfied with my experience at Manders. From the moment I walked in for an estimate, I felt reassured that they could professionally work on the car and also deal with my insurance company on my behalf. When I picked up the car, I was pleased to see that the work had been done perfectly.

Repair Quality

Customer Service

My Experience

Wonderful, delightful service totally happy with results

Likely to Recommend

Repair Quality

Very personal, very professional service Couldn’t be more pleased

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was completed ahead of schedule and it was done exceptionally well.

Customer Service

Received daily updates, excellent customer service

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Repair Quality

Customer Service

Very friendly and helpful

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Repair Quality

Customer Service

My Experience

Great Work!

Likely to Recommend

Already have!

Repair Quality

Customer Service

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Repair Quality

Meander did a great job repairing our car. Everything was seamless fromthe moment we had it towed in, through the repair process, and upon final inspection and pick up. All of their staff were very professional and courteous. We would certainly recommend their business..

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The atmosphere walking in was super friendly and they did an amazing job on repairing my bumper you can't even tell where it was damaged! Very helpful with payment info and finished the repair sooner than they had told me! :D

Likely to Recommend

Everything about this experience was great and I will definitely recommend!!

Repair Quality

The repair looks amazing you can't even tell where it was damaged.

Customer Service

Everyone was so friendly and helpful!

Returned Clean

My Experience

Very well can business. Friendly people, effective communication, always kept me informed on status of my car, good quality work

Likely to Recommend

Repair Quality

Final was way more than est

Customer Service

Estimator was way off

Returned Clean

Likely to Recommend

Repair Quality

The staff at Mander took care of my baby as if it was their own ( 2003 Jaguar)especially Brian. After 3 different very satisfied car repairs at Mander, I feel like family!!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service