Jim's Auto Body

5.0 (205reviews)
100%
4454 County Road P,  Jackson,  WI  53037

In operation 66 years.

We are a third generation auto collision center. We have been servicing greater Washington County since 1960. Our goal is to provide high quality repairs with exceptional customer service. We are ASE and ICAR certified in the latest repair techniques.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (205)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The seamless process from quote to completion, paired with exceptional customer service, stands out strongly. Regular text updates throughout the repair process were widely appreciated, keeping customers informed and at ease. Many vehicles were completed ahead of schedule, exceeding expectations. A few customers noted minor communication gaps, such as missing follow-up calls or slight scheduling confusion, but these were isolated and mentioned constructively by customers themselves, not as systemic issues.
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"They did an incredible job. Highly recommend and would definitely bring my car here again for ..." Read more
"Jims Auto provides excellent quality work and customer service. They keep you updated on the status of repair. They ..." Read more
"... and bunch of small parts due to me smacking a deer. Truck looks brand new, all the body lines line up. Highly recommend" Read more
"The job they did was excellent. Even touching up a couple spots for me that weren't involved in the accident. ..." Read more
"... it fixed and it looks awesome now that its done! very knowledgeable and friendly and i feel very trustworthy" Read more
"Way earlier then expected!!!"
"... service. They keep you updated on the status of repair. They finished my vehicle ahead of schedule." Read more
"My car was done early!"
"It was finished sooner than expected"
"yes- kind of- I was told Id receive an update on Wednesday and got some updates via text saying it would be complete at 12pm ..." Read more
"I received regular text updates throughout the process!"
"Excellent and much appreciated communication!"
"I received an update every day informing me of the progress"
"yes, i was informed through text message, but not any phone calls letting me know that it was officially done. ..." Read more
"I received text messages keeping me informed."

Likely to Recommend

Repair Quality

They did an incredible job. Highly recommend and would definitely bring my car here again for repairs in the future.

Customer Service

Returned Clean

My Experience

Great Service. My car was repaired in a timely manner and met all my expectations.

My Experience

Likely to Recommend

Repair Quality

My experience was wonderful there the best

Customer Service

Returned Clean

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The work was excellent

Repair Quality

Great fast work. Thank you very much

Customer Service

Great work

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My experience at Jim’s Auto Body was seamless from start to finish! From receiving a quote, to coordinating with the car rental company, down to the repairs! My car looks good as new!

Likely to Recommend

I would highly recommend Jim’s Auto Body!

Repair Quality

Such a wonderful experience!

Customer Service

Everything was seamless from the quote process to the actual repairs!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

The repairs were completed early and the work looks great.

Likely to Recommend

They did a great job and deserve to be recommended to my friends

Repair Quality

Our experience was great. The repairs we done flawlessly.

Customer Service

Very satisfied. Only complaint was that they are busy so it takes awhile to get your vehicle in.

Returned Clean

My Experience

when we went in to get an estimate you were all so very helpful and fixed our window right away so we were able to drive it. I feel you are very reliable and trustworthy and an definitely going to suggest you for repairs when someone asks thanks again!

Likely to Recommend

Repair Quality

awesome service- came in with a dented door and window wouldn’t close and they fixed it immediately so it was driveable and never charged me and estimate was reasonable to get it fixed and it looks awesome now that it’s done! very knowledgeable and friendly and i feel very trustworthy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jim’s auto had to replace my entire front bumper, driver side fender and bunch of small parts due to me smacking a deer. Truck looks brand new, all the body lines line up. Highly recommend

Customer Service

Jim’s auto had to replace my entire front bumper, driver side fender and bunch of small parts due to me smacking a deer. Truck looks brand new, all the body lines line up. Highly recommend

Returned Clean

My Experience

I am very happy with the repair experience. Kept us informed throughout and finished the job two days early!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service and excellent work

Customer Service

Returned Clean