Caliber - Germantown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and a really nice job on the door
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality and reliability is key for a referral and Caliber Collision scores a 10 on those key indicators!
Repair Quality - 5.0/5.0 -
Employees are considerate, trustworthy and follow up calls are made as stated. Work on my vehicle made it look brand new; really!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Everything to my satisfaction and way faster than originally quoted
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was no confusion,stress or miscommunication with the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unfortunately, I have come to the Germantown Caliber twice with my GMC 2024 Denali Truck. First damage was from a deer. The 2nd most resent damage was from large hail. The best part of these visits was meeting Andy he took great care of both my claims. Andy kept me updated on the progress of the repairs. My truck was returned to me when promised with no hassle. I am very picky about the way my truck looks, and I must say both times I have been very impressed with the work they have all done. I hope this is my last visit! but if I would need to return, I would come back for sure for Andy and the people at the Germantown Caliber Collision to take care of me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was done good with polite customer service
My Experience - 5.0/5.0 -
I am amazed at the job done by Caliber Collision Germantown on my Honda Pilot. The paintless dent repair is perfect as well as the aluminum window trim and traditional roof repair. On top of that the inside of the Pilot was spotless clean. Andy did a great job keeping me updated on the repair process. Thank you Caliber!
Likely to Recommend - 5.0/5.0 -
Caliber Collision in Germantown repaired my 2021 Honda Pilot that was heavily damaged by high winds & hail. They did an amazing job! I was totally pleased! Andy the Service Mgr kept me fully appraised on the progress. It took a week longer than originally forecasted but as I found out - there were problems getting the aluminum window surround strips. Three times the aluminum strips were damaged upon receipt at Caliber. Andy never blamed anyone and just kept working to get jew ones which is very professional. When I picked up the car it looked brand new both inside and outside! I highly recommend Caliber Collision Germantown.
Repair Quality - 5.0/5.0 -
Caliber Collision in Germantown repaired my 2021 Honda Pilot that was heavily damaged by high winds & hail. They did an amazing job! I was totally pleased! Andy the Service Mgr kept me fully appraised on the progress. It took a week longer than originally forecasted but as I found out - there were problems getting the aluminum window surround strips. Three times the aluminum strips were damaged upon receipt at Caliber. Andy never blamed anyone and just kept working to get jew ones which is very professional. When I picked up the car it looked brand new both inside and outside! I highly recommend Caliber Collision Germantown.
Customer Service - 5.0/5.0 -
The Customer Service from start to finish was super. The waiting room was very clean and comfortable. Andy took the time to go through and explain everything. I highly recommend Caliber Collision Germantown.
Likely to Recommend - 5.0/5.0 -
Yes, I will definitely recommend Caliber to anyone.
Repair Quality - 5.0/5.0 -
My car look awesome! It was also cleaned inside!
Customer Service - 5.0/5.0 -
Totally Satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
took a while but great work
Customer Service - 4.5/5.0 -
very informative