Crash Champions #0596 North Shore
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Stephanie is the best- attentive, kind and gets everything done. Communication was great and the repair itself was well done. Thank you to Stephanie and team for a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie and team were wonderful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly, good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie was a great partner throughout the whole process. She keep me updated and help me figure out the insurance.
Customer Service - 5.0/5.0 -
Same answer as the previous question. Steph did an amazing job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication throughout the process. I truly appreciate it!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Like how I was kept up to date with the process of my vehicle
Returned Clean
My Experience - 5.0/5.0 -
They made the process very easy and transparent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people at Crash Champions Mequon, very pleasant to work with specially Brad and Stephanie. I worked in the a body shop for over 10 years and have a good eye for Quality work. They definitely passed the test.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Very helpful in setting up rental.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a wonderful experience and felt looked after the whole time!
Customer Service - 5.0/5.0 -
Stephanie was great!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Stephanie at the front desk is a pleasure to work with. Super helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Stephanie at the front desk is a pleasure to work with.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great that you coordinated with the rental Car company. I could just drop off my car and get picked up by them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10/10. I would definitely recommend Crash Champions to friends and colleagues. The quality of the repairs was excellent, but what stood out most was their customer service and communication. They were transparent throughout the entire process, provided regular updates, and made sure I always knew the status of my vehicle. That level of professionalism made the experience a very positive one.
Repair Quality - 5.0/5.0 -
10/10. I was very satisfied with the repair quality. Crash Champions completed all the repairs needed after my deer accident and provided a detailed invoice outlining everything that was fixed, which gave me confidence in the work performed. The vehicle was returned in great condition, and I especially appreciate that their repairs come with a lifetime guarantee. That level of accountability and customer service made the experience even better.
Customer Service - 5.0/5.0 -
10/10. I was very satisfied with the customer service I received from Crash Champions. The team was responsive, professional, and kept me informed throughout the repair process. I especially appreciated the regular updates, typically twice a week, which helped me stay informed on the progress of my vehicle repairs. Their communication and attention to customer service made the entire experience smooth and stress-free.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was very easy. We were kept informed and the team worked with the insurance agency. The car looked beautiful at pickup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was helpful and courteous. I would highly recommend anyone bringing their car here for repairs
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work. Good communication. Done in timely manner.