Crash Champions #0615 Post Falls
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful. One employee helped with getting child car seat i to rental car
Customer Service - 5.0/5.0 -
Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Extremely nice staff, good quality work, communication could be a little better.
Repair Quality - 4.5/5.0 -
Vary satisfied with how the repair looks, can’t even tell it’s a different door.
Customer Service - 4.0/5.0 -
Started out good but once they received my car communication basically stopped. Took it Mon, got a text Thurs saying it was done and they’d call to set up a pick up time. Which was great cause I was told it would be done Friday. Never got any calls, I started calling the following Monday and ended up going in on Wednesday to tell them I want my car. Not sure how long they would’ve waited to contact me if I hadn’t gone in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Customer Service - 3.5/5.0 -
Same thing. Communication could have been a bit better, especially in the first month and a half.
My Experience - 5.0/5.0 -
Great people, great work
Likely to Recommend - 5.0/5.0 -
We absolutely would recommend Crash Champions!
Repair Quality - 5.0/5.0 -
We really appreciate the professionalism of the staff and quality of work done on our truck. They got us in quickly and finished when they said they would. Thank you!
Customer Service - 5.0/5.0 -
The customer service we received was outstanding!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast and my door looks fantastic!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing people, amazing work!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There was a spot missed on the hood
Customer Service - 4.0/5.0 -
There was a spot missed on the hood
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Chuck was great 10/10 the fit and finish of the work not so much. When I pick up my vehicle the first thing I noticed was the hood was way out of wack. Chuck immediately had someone come grab the car and the person looked really annoyed. Second when the car was brought back out I was glared at again. I then started looking around and found a ton of scratches all over the car that were not there when the car was dropped off. Chuck told me not to worry and he will take care of me. I then noticed some of the under hood trim was missing and also the AWD badge on the lower driver side door was not put back on and the lower fender is not aligned. That being said I don’t think I will bring my vehicle back to crash champions to have the have the scratches fixed and the fender aligned because I don’t k ow if it will come out with more issues.
Customer Service - 5.0/5.0 -
Chuck was great and always kept in touch with the status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
We're very nice but didn't keep me updated like they said they would. Took way longer then what they said.
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0 -
The repairs seem good
Repair Quality - 3.5/5.0 -
The repairs seem good but I do feel there is a lack of detail when it comes to customer satisfaction.
Customer Service - 3.5/5.0 -
Personnel was helpful .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome Work Performed!
Customer Service - 5.0/5.0 -
Great customer service!