Crash Champions #0615 Post Falls
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick repair time
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not a chance!! Not sure how these guys are preferred vendor but would NEVER use them again.
Repair Quality - 1.0/5.0 -
Originally the part was quoted to fix the entire bumper which I was told couldn’t be done due to back order so not sure. Also during the process I agreed to additional repairs but in doing those repairs they welded through my truck bed and then charged me to fix it.
Customer Service - 0.5/5.0 -
Left multiple messages with no return calls and no updates to repairs prior to those calls. I finally talked to a manager whose said he would take care of it and call me in the morning with an update. I ultimately had to call that afternoon and get an update. Seemed they didn’t care about the customer!
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Overall the end results were okay. It's the little things. 5 weeks on a 6 day estimate. Polishing compound not completely cleaned. Protective coating from the new bumper left in bed of truck. Spare left in bed. Cost was 2x estimate, but that's an issue for the insurance.
Customer Service - 3.5/5.0 -
Zero calls or emails on delays. Response to calls was "COVID relate shipping delays, for parts"
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 4.5/5.0 -
Completely satisfied. Very professional and proficient timing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed and very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
I guess I should just call you instead of being upset. My check engine light keeps coming on and off my trunk pops open occasionally and a couple pieces have fallen off my car. My hood appears to not be lined up very well. And I see cracks on the inside bumper area still
Customer Service - 4.0/5.0 -
Every one was nice. I guess we will see now that I have some concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional did a great job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Completed in a timely manner.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Charles, the Estimator, and the Technicians who worked on my truck did an excellent job. My truck looks brand new again. I'm very happy with the repair results. I'd highly recommend Crash Champions to others in need of repair services. Five plus stars. Thank you all for your hard work. It paid off. My truck looks as beautiful as it could.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to others.
Repair Quality - 5.0/5.0 -
Very satisfied with the work. The cost was a little hefty, but the overall work was great!
Customer Service - 5.0/5.0 -
Nothing wrong with the customer service. Very nice people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Though I had to wait months, it was out of their hands and I feel like they would have a speedier time frame if the parts were available.
Repair Quality - 5.0/5.0 -
It looks brand new.
Customer Service - 5.0/5.0 -
They were always so very nice. Chuck took good care of my situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0 -
Friendly and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied