Crash Champions #0615 Post Falls

4.9 (1,654reviews)
97%
3572 E. Mullen Avenue,  Post Falls,  ID  83854

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,654)

My Experience

Great job, friendly staff! Thank you

Likely to Recommend

Absolutely!

Repair Quality

The communication was excellent and work completed looked great!!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Truck looks great and they were great to work with!

Customer Service

Great folks!

Likely to Recommend

Just talk to your customers more !

Repair Quality

Absolutely an excellent job on my truck

Customer Service

The CDA & Post Falls Personnel we’re the greatest. They took care of business. The only complaint if any would be the lack of communication. Although when the Post Falls folks were almost completely finished with my truck the communications was great !

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Took a little longer than expected.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

I was told that my car repairs would take about 15 business days. To my surprise 4 days later I received a phone call saying my car would be ready in 2 days and they would call me in 2 days with the details about picking up my car. Well I didn’t receive a call 2 days later. I waited a few days and called and they said your car will be ready to pick up tomorrow. The problem is I had to call and check. I’m not sure they were going to call me back and tell me my car was ready for pickup. It was a bit of an inconvenience for me. I do understand they are understaffed but a call would have been nice.

Returned Clean

Likely to Recommend

Repair Quality

My van looks brand new! Truly an amazing body job. I am seriously shocked at how great it looks.

Customer Service

I was treated so well by the gentlemen at the shop. Everyone was incredibly polite and kind, held the door for me, explained everything, answered all my redundant questions...

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Understaffed. I always had to call and get a status update. No one called me when the work was complete.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

All the staff, arrangements and overall service were fantastic! No complaints at all!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean