Crash Champions #0636 Santa Fe Rufina

4.8 (1,632reviews)
96%
2855 Rufina Street,  Santa Fe,  NM  87507

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,632)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional and courteous staff, and high-quality repair work that often left vehicles looking brand new. Many highlighted the thorough cleaning and detailing of their cars as a pleasant bonus. Communication was a standout strength, with customers appreciating regular text updates and transparent progress reporting throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including inconsistent communication from call center staff, occasional delays in repair timelines, and isolated instances where vehicles were returned with minor unresolved issues such as disconnected cameras or missing parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"... Crash Champions for a great experience. I received excellent Customer service and the performed repair work was excellent as well. Crash Champions can take much pride in this ..." Read more
"This was my first time needing body work, and the team at Crash Champions exceeded my expectation. Even knowing where they performed work, I can't ..." Read more
"Front end damage was extensive. Car now looks like new. Very pleased. Service was courteous, expert and helpful."
"They were courteous and fast. The work was immaculate!"
"Missing screws bumper lose not adjusted properly tail gate top not replaced with new one. After the job was completed ..." Read more
"4 days earlier than target"
"The repair was done perfectly and under the estimated time. Im very happy with the results."
"Work came out great and the timing they got the work done surpassed my expectations."
"For a minor fender bender, the repair took to long — almost three weeks."
"Although, they told me my car was ready for pickup the next, it was not ready when I arrived. I had to come back 2 hours later."

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Returned Clean

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My Experience

Juan and Tanya were great. The entire experience was very positive and well organized. I’m happy about everything and I’m delighted that I have my car back and they were able to fix it and I had a nice experience. I would work with them again if that situation ever presented itself. Thank you!!

My Experience

I have used this body shop before when it was done one pain and body and now it’s Crash Champions the same staff the same pleasant people the same great detail and finish work. I am always pleased with their work.

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My Experience

My experience with Crash champions was totally awesome. The staff was very professional and experienced and courteous. I'm very satisfied. Thank you for the job well done. :) With much appreciation, Irene ortiz

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Really, if you live in Santa Fe and need this kind of repair go to Crash Champions

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You were excellent fast and really complete in all that you did for us and to our Crosstrek. Juan was so helpful in explaining the issues around re calibrating the sensing equipment.

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Returned Clean

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Returned Clean

My Experience

I was completely satisfied with the service and expert repair of my damaged Subaru sedan … and recommend them without reservation … 100%

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My Experience

My repairs were done satisfactory. Crash Champions stayed in touch with me throughout the process. Juan the estimator was very helpful and explained everything to me.

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Juan and his team were great! Always courteous and respectful. Promptly responded to calls.

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I most definitely will recommend this shop to my friends and I will return if/ when needed.

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I really feel that crash champions did a great job on my car, above and beyond.

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They were very helpful and they made me feel confident that the work will be done with great care.

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Having to go back to have backup camera reconnected was frustrating (and disappointing that wasn’t checked prior to claiming work was finished) but otherwise good experience.

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My Experience

Great job! Thank you

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