Crash Champions #0636 Santa Fe Rufina
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff is very helpful and friendly and considerate I am very appreciative for them and my car looks better than ever
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Crash Champions did an excellent job of repairing the car. However it took over a month to get it done! This was most inconvenient and in the future I would want some sort of certainty that the car would be finished at the time promised.
Customer Service - 3.5/5.0 -
Not bad, but there was a lack of communication.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I dropped the car and heard “ ready in 28 days” so took it back until door arrived (but had to pay deductible). Door arrived 6/23, they said “ ready on 7/7” When I complained, they got it out 6/29. Repair work looks good, but organization and customer service need work.
Customer Service - 2.5/5.0 -
Personnel were friendly and courteous, but the initial time estimates by text for time without my car were alarming (28 days for door to arrive and later, 10 days for trim parts to arrive). Juan helped work around these, but their system's first response seemed to completely ignore customer convenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience..people are nice.They were updating all the car repairing process.Took little longer than what I expected but overall my car is fixed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
professional, courteous and good, timely work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for taking such pride in your company's work. It was a good experience, and I also appreciate that you cleaned the car SUPER good! Thanks, Darril and Christina
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service and quality of repairs
Repair Quality - 5.0/5.0 -
Customer service, ease of filing claim, communication and responsive to questions/concerns.
Customer Service - 5.0/5.0 -
Ease of communication, responses were clear and text updates much appreciated.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with the service. Brandon and the customer service team were professional, helpful and a pleasure to work with the process. Rapp did an excellent job repairing my Subaru, and I truly appreciate that the work was completed ahead of the scheduled due date. Additionally, the vehicle was fully detailed at pick up, which was a thoughtful and much appreciated touch. Thank you for providing a positive experience. I will gladly recommend your services to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a beautiful job on an insurance claim and got the job completed early. A great team to work with. I could recommend them at any time. Thank you for your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions did a fabulous job working with Progressive Insurance (who are horrid to work with) the car looks great . Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys rock!!!! Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 5.0/5.0 -
Great communication
My Experience - 5.0/5.0 -
The repair was done perfectly and under the estimated time. I’m very happy with the results.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
My car was fixed quickly and they even cleaned/detailed it, and filled the tank up. So impressed and happy! I work long hours and my car was kind of wrecked. Means a lot to me <3
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
We just picked it up thus morning. So far it seems to be doing great.
Customer Service - 5.0/5.0 -
Friendly staff. Juan helped me when we dropped off my vehicle. And now that we picked it up, I didn’t catch her name but she too was very friendly. Juan mask net us outside, took us to our vehicle to view. Very nice friendly staff.
Returned Clean
My Experience - 5.0/5.0 -
Work came out great and the timing they got the work done surpassed my expectations.