Crash Champions #0678 Miami Gardens

4.8 (1,863reviews)
97%
3425 NW 167th St,  Miami Gardens,  FL  33056

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,863)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating regular updates via calls, texts, and digital tracking throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. A few customers noted delays or minor post-repair issues such as alignment or missing parts, though these were generally resolved promptly. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... to what honestly feels like brand-new condition. The quality of the repairs, paint work, and attention to detail were outstanding. You would never know the car had been in such a serious ..." Read more
"... team did a great job restoring the damaged area, and the paint and bodywork came out looking great. They kept me updated throughout the process and ..." Read more
"... done. When I got my car back, it looked brand new, The paint matched perfectly, the bodywork was flawless, and they even detailed the car before giving it ..." Read more
"Crash Champions did an outstanding job in repairing my car. They also are very professional in their work, customer ..." Read more
"... interior dirty and dusty. Vehicle repair is poor. Paint work is horrible. No attempt to match paint and vehicle now looks two tone. Clear coat is very ..." Read more
"Fueron súper rápidos haciendo el trabajo no demoraron ni una semana yo les doy mil millones de estrellas"
"Originally my vehicle was supposed to be ready 32026. It was finally complete on 42226. I put complete in quotes because it wasnt 100% right. ..." Read more
"Finished 10 days ahead of estimated completion date"
"They worked fast and finished my car days before unexpected."
"they told me two weeks and it took three weeks and I had to end up paying Enterprise out of my pocket ..." Read more
"... me informed throughout the entire repair process. They called with updates on the estimate, insurance approval, parts, painting, reassembly, and final completion. I always knew what stage my vehicle was in and appreciated ..." Read more
"Loved the frequent updates on the status of repairs. Not once did I have to call to check on the status of repairs of my car. They called instead and kept me informed ..." Read more
"I love the text messages that keep me updated. The link that shows you where your car is in the process. Makes it easier where I dont have to contact the ..." Read more
"I had to fight for information every step of the way. The updates the team provides are not helpful in ..." Read more
"... job repairing my Acura. The staff was professional, communication was clear through the carwise site that they utilized to keep me updated each step of ..." Read more

Likely to Recommend

This shop did not keep their promise nor am i confident they respect me or my time

Repair Quality

Not only was communication horrible, they took apart my car and did not put it back together with all the parts. I brought it back to have them resolve it and they did the bare minimum and my car is still missing parts. I do not believe they care enough for their customers. They have not called me back when they said they would. They have completely wasted my time. Cost me money from missing work. I wish I've never brought my car to this shop. If I knew this is how it would be id keep the original damage it was brought in for and not pay them anything. I will leave a fully detailed review and make sure the community knows what kind of shop this is

Customer Service

They are friendly and kind in person, but I do not believe they care to keep customer informed.

Likely to Recommend

Repair Quality

Insatisfecho porque me tocó volver con el carro más pintado y mal ensamblado y aunque lo dejé para arreglo me lo Volvieron a dejar mal pintado.

Customer Service

Leonor excelente servicio al cliente. Lástima el mal servicio al carro

Likely to Recommend

Repair Quality

Super satisfied! My car was completely fixed less than 2 weeks. My car was clean. Rachelle was excellent.

Customer Service

All team members are great

Likely to Recommend

Repair Quality

Areas listed on the report were left untouched.

Customer Service

My Experience

Nice people at the reception nice smile 😊 and interesting to your comment. Thank you for the nice repair in my truck. When I pickup my truck was looking better when i buy ❤️

Likely to Recommend

Repair Quality

Very good Service And very nice people at the reception and the one take care at the repair A1 Thank you

Customer Service

Very good service Nice people at the reception and for my service Receive my vehicle nice and clean Thank you

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great experience they did a very good job

Customer Service

Good customer service. They did a very good job on my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

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Repair Quality

Customer Service

Returned Clean

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They earned my recommendation

Repair Quality

The entire group there, esp Mateo and Leonora were great, trying to speed up repairs. My car now looks like brand new

Customer Service

Great work and friendly

Returned Clean

My Experience

The staff was very friendly, professional, and funny!!! Thank you

Likely to Recommend

Repair Quality

On my 2013 Lexus the repair was excellent it was actually 100% detail and outside and inside. I believe the lady's name was Rochelle she was so nice and polite from the day I dropped my car off and the day I picked up she very helpful was so nice because she was very professional .

Customer Service

Rochelle was very professional the repair was excellent your shop was the best repair shop I ever been to. thank you

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Repair Quality

Customer Service

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Repair Quality

The whole process was satisfying for us

Customer Service

All personnel involved was courteous and helpful all the times.

Returned Clean

Likely to Recommend

Profesional grade

Repair Quality

Better than new ! Attention SUPER ! I can believe the lady in the front desk can handle everything. Very satisfied. Still waiting for an estimate on something I would like them take care of .

Customer Service

Better than new ! Attention SUPER ! I can believe the lady in the front desk can handle everything. Very satisfied. Still waiting for an estimate on something I would like them take care of .

Returned Clean

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Repair Quality

Customer Service

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Muy recomendado

Repair Quality

Muy buena atención y seguimiento también muy buena la reparación

Customer Service

Muy buena atención siempre fui atendido y trataron de ayudarme

Likely to Recommend

Repair Quality

Excellent people and excellent work

Customer Service

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Repair Quality

Customer Service

Customer service was very fast and friendly.