Crash Champions #0692 Nebraska Ave N
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect!!! Can’t thank you enough! Everyone there was the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very Professional, courteous, and the work was completed timely.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice, and they repaired my car in one day.
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Everyone was really nice and easy to talk to and explained what needed to get done on my car. They also kept me up to date throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks better than before.
Customer Service - 5.0/5.0 -
They were very nice and easy to talk to
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Everything seems good with my vehicle so far, really have not driven it much since I got it back so that may change.
Customer Service - 3.5/5.0 -
Everyone was nice and pleasant to work with, myonly complaint was the lack of communication when timelines changed.
Returned Clean
Likely to Recommend - 4.0/5.0 -
I like the shop a lot! They have great customer service! Everyone was so nice and efficient! My only problem is the cleanliness of the inside of the car it was /is very dusty! I would recommend but I would also tell them to check the car real good!
Repair Quality - 4.0/5.0 -
The repairs were done well but the inside of the car was/is very dusty! They should do a detail on the car there is a layer of dust every where! I didn’t realize it until I got home with my car!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the clean work guys. Got it done right and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied. Did good work
Customer Service - 5.0/5.0 -
Great staff
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
they fixed my car well but they couldn't give me an exact date when it would it would be done then when I called they were kinda rude on the phone then when i got there i had to wait 1 hour and 15minutes for my car to be ready
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
was pressured to come get my car back after two weeks of front bumper replacement while the job was not completed. The manager failed to let me know about a missing part on the bumper. when realized it then she claimed that she knew about the missing part but forgot to tell me about it. shady shop with an unsatisfactory result. I don’t recommend crash champion
Customer Service - 0.5/5.0 -
shop called me after I dropped my car off for repair with an estimate of 4 days completion time but got my car back after 15 days. Poor customer service, huge miscommunication between shop, management and service desk staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You're Champions
Repair Quality - 4.5/5.0 -
I was completely satisfied with the work that was done on my car, if something is out of order I haven't found it yet, I think that crash champions are top quality
Customer Service - 4.5/5.0 -
The customer service was excellent and very professional and they have very good coffee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service provided by Tyrone, the estimator.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job
Customer Service - 5.0/5.0 -
Good service
My Experience - 5.0/5.0 -
Only complaint is the dust inside the car. But still no biggie!
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Satisfied with the repairs for sure, and we do appreciate the vaccuum and clean out, but the car seemed have been left too wet. There was not proper time for the car to be completely dried out therefore leaving a wet/mildew smell in the car for days. I am sure someone had to be aware of this scent due to all of the air fresheners being left all over the car.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good people good service