Crash Champions #0698 Range Road
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It's nice getting your "broken" car back all new and shony! I love the work you guys do!
Likely to Recommend - 5.0/5.0 -
Very thorough and honest. Great repair work
Repair Quality - 5.0/5.0 -
Everyone was super - great nice customer service - stayed in touch with me (unlike Progressive Ins) car came out shing like brand new! Thank you all.
Customer Service - 5.0/5.0 -
Everyone was super - great nice customer service - stayed in touch with me (unlike Progressive Ins) car came out shining like brand new! Thank you all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champion’s work and work ethic’s are excellent. My car looks absolutely perfect once again. Thank you so much.
Customer Service - 5.0/5.0 -
Customer service people were wonderful and very attentive. I highly recommend them.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Lifting gate it's hard to open.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You did a good job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took a little longer than expected
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair
Customer Service - 5.0/5.0 -
My estimator was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Gary went above and beyond to find my problem and make sure that I was happy with the work.👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and polite.
Customer Service - 5.0/5.0 -
Made sure that I was satisfied.
My Experience - 0.0/5.0 -
Very confusing. To work with the people ther. Especially the lady named Vanessa. On Wednesday, June 8, about noon I received a text from Crash Champions informing me that our car was finished being repaired and I could come now to pick it up. If I had not received a phone call confirming the repairs were completed to wait until I received the phone call. I waited about one hour and called Crash Champions and asked for Vanessa. I was told she was not there and what I wanted. I explained the above info to the lady on the phone. Th lady told me my vehicle was complex being repaired however the final inspection of the work was still being done. I was told as soon as Vanessa returned from her lunch she would call me. I waited until 4:00 pm and no call from Vanessa or anyone from Crash Champions advising me that the final inspection was completed and I could pick up my vehicle. So at 4:09 pm I called back and again asked for Vanessa. I was transferred to her. I explained the above info to her and asked if I could come now, Wednesday to pick up my vehicle. She advised me the text I had received earlier today was an automated text and she nor her company had any control over the text that are sent to customers. She said the car was completed being repaired however she had to check with the car detailer to see if the car was ready to be picked up. I asked Vanessa how lat they were opened and she said she would be there until 5:30 pm today. She also said she would call me back within five minutes to let me know if I could pick up my car to day or tomorrow. I never received any call back from Vanessa or anyone else from Crash Champions. 5:30 came and gone and no call back from Vanessa as she said she would. At about 5:40 pm I received another text from Crash Champions thanking me for having Crash Champions fix my vehicle and for picking it up today. I quickly text back advising them that I had not picked up my vehicle today, Wednesday, June 8, 2022. I advised them I was still waiting for a phone call advising me the final detailer was finished and I could pick it up today. I also called Crash Champions at about 5:45 pm and received an answering message advising they were currently closed and to leave a message. Before I could answer the answer machine informed me that the system would not let me leave a message because it was full and then the machine hung up on me. With in a few minutes I received another text from Crash Champions asking me to answer a one word survey. I took the survey and answered “no” to the one question of if I would recommend Crash Champions to others for repairs. I answered “no”. Then the survey asked me to make a comment. This is my comment. I know I can not pick up my car today, Wednesday but unknown when I can pick it up. I plan on calling my GEICO Insurance company Thursday and explain the above to them and ask them to assist me in getting my vehicle back. I will not recommend Crash Champions to anyone because of the lack of info from Vanessa or anyone else at the company. I have not even seen the repair work done on my vehicle yet. I don’t have much confidence in the work they do because of the way Vanessa treated me.
My Experience - 5.0/5.0 -
Great service. Great attitude as well. Very customer service oriented
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I do not recommend. I recommended a doctor several years ago and it came back to haunt me So since that time I do not recommend anything or any one..