Crash Champions #0699 Ulmerton Road

4.8 (1,336reviews)
97%
5580 Ulmerton Rd,  Clearwater,  FL  33760
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In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,336)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates that kept customers informed throughout the repair process. Timeliness was frequently highlighted, with several customers pleasantly surprised their vehicles were completed ahead of schedule. The front office staff was widely commended for being professional, friendly, and compassionate. A few customers noted areas for improvement, including occasional delays in repair completion, missing or loose parts upon vehicle return, paint quality inconsistencies, and instances where follow-up communication required customer initiation. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... that I received from Crash Champions Ulmerton. The professionalism, the kindness and the quickness and efficiency of the repairs were astonishing everybody ..." Read more
"... vehicle here and I did so by choice, they are so great! Honest, clean, respectful, great communication!! Trust them fully and highly recommend." Read more
"Unbelievable customer service Work quality was excellent"
"... Upon bringing the vehicle back, was revealed it was missing a parking sensor gasket." Read more
"Customer service was amazing. Probably one of the best front office teams I have ever experienced in any industry. The lady at the reception was super ..." Read more
"... repairs to my Acura. They were friendly, courteous, and kept me updated on the status of my vehicle repair every step of the way. They even got it done and ..." Read more
"... a #1 staff, the best mechanics and amazing crew. I don't believe there was any department that didn't communicate with me. My car is beautiful!!" Read more
"Always a ton of communication."
"I had to keep calling them for information and updates. Im still doing that. I dont think they like to call ..." Read more
"There was no communication until the repair was complete and I called the office for an update."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice from the start to finish. Eddie was great made me feel ok leaving my vehicle to get repaired. They cleaned my car inside and out which was very nice. Thanks to everyone you were all very nice. Job well done!

My Experience

There great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

... good people !

Repair Quality

Aug 20 ... I've had my car for a week now and everything seems fine - paint, bumper everything! .. cant thank Brian, Kaylee and Mindy enough ! ... gh

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Hopefully this is the correct space for leaving a review. This was an excellent experience. Mindy and Casie (so sorry I’m not sure of her name) were stellar in customer service, explaining what would be done, the paperwork, etc. I liked having two women to work with- instead of being talked down to for being as a woman. It makes a difference. Great experience for me. Highly recommend Crash Champions on Ulmerton Rd, Clearwater, FL

Likely to Recommend

If the scale went to a 100 - infinity plus. I would give the highest number possible. I would give them the highest number possible

Repair Quality

What an awesome group of people. Very professional, knowledgeable, and treated every customer like they were old friends.

Customer Service

Kaylee and Mindy were super! Made sure I was comfortable while waiting, offered me coffee or water. They were very detailed in explaining the process and then walked me thorough each step of the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mindy super nice,efficient and a wonderfully customer service skills

My Experience

Likely to Recommend

Repair Quality

Don't have quality people for engines

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Front desk great. Right person in the right place. My assigned auto body worker fabulous work done. Car looked brand new. Received car on time. Would use this service again. Thank you.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Definite recommendation

Repair Quality

Superb experience

Customer Service

Sorry friendly and professional. 10+

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair was done ahead of time and done correctly

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Super friendly staff, very accommodating, even offered me a ride to pick up my rental car

Customer Service

Very positive experience

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Eddie was awsome

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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