Crash Champions #0733 Novato
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Would definitely recommend them to family and friends. The staff is so nice and accommodating. They went above and beyond. Charles was incredible, he kept me posted on the progress and delivered my car spotlessly clean and sparkling! Charles at the Novato site is a star! Made the whole ordeal easy and convenient! Thanks!🙏🏾
Likely to Recommend - 5.0/5.0 -
Big shout out to the office staff. They couldn’t do it without you!! You’re the best.
Repair Quality - 5.0/5.0 -
Very efficient and professional
Customer Service - 5.0/5.0 -
Our repair adviser was wonderful. She kept us informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The lock button on the rear door is offset and does not look flush as it was when I brought it on originally. Hope to swing by one late afternoon or weekend morning to get it squared away
Customer Service - 5.0/5.0 -
All good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and very competent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hicieron muy buen trabajo
Repair Quality - 5.0/5.0 -
Quedo mi carro muy bien esta trabajando como si nada le ubiera pasado.
Customer Service - 5.0/5.0 -
Hicieron muy buen trabajo la verdad.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks so good and then replaced the bumper from Subaru
Customer Service - 5.0/5.0 -
They were so kind and helpful. They worked with my schedule and did a great job repairing my vehicle.
My Experience - 5.0/5.0 -
Great customer service and so nice!! They did a great job repairing my car!!
My Experience - 5.0/5.0 -
Troy and Cindy were fabulous!!! They were kind, patient, courteous, knowledgeable and so fun to be around…great smiles to go to with their wonderful personalities. My rating from 0 to 100….150!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for the solid work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish I felt the communication was outstanding and they were very thorough and always do excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Welcoming and answered all of my questions and concerns promptly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Wonderful crew that works at Crash Champions.
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Kept me informed through the whole experience.
Returned Clean
My Experience - 5.0/5.0 -
Absolutely excellent work and responsive to all concerns. Cindy and Troy in Novato is the only body work shop I would bring my car. They have also worked on my son’s car. It is so less stressful to know your auto is in good hands!! And, the incredible wash . Car is sparkling !