G&C Auto Body - Novato

4.9 (2,599reviews)
98%
14 Galli Dr,  Novato,  CA  94949
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Shop AssistantSparkles

In operation 54 years, 16 years at this location.

G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Northern California since 1971. As a company, we supply the highest standard of guest service and repair quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,599)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and timely repairs. Many highlight the professionalism, friendliness, and attentiveness of the entire staff, with numerous reviews noting that vehicles were returned looking brand new, often cleaner than when dropped off. The text-based update system received widespread appreciation for keeping customers informed throughout the repair process. Several customers noted repairs were completed ahead of schedule. A few customers, per their own comments, mentioned areas for improvement such as proactive communication during insurance disputes, clearer timelines, and ensuring all work is fully completed before pickup notification.
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"... my car was ready on the date that I was promised & the workmanship was impeccable. I am a very happy & satisfied customer. Thank you." Read more
"I appreciate the attention to detail not only with the repair but how well their customer service was. I was treated extremely ..." Read more
"The damage was thoroughly inspected and evaluated. Repair was performed to the highest quality."
"... notified the following day that the car was ready. I was satisfied with the work, but disappointed with the customer service." Read more
"From beginning to end, everyone was thoughtful, professional, and thorough. The work on my vehicle was done quickly and with ..." Read more
"It was completed earlier than I anticipated."
"Completed in 1 day ! Estimated 2 days"
"The car looks perfect and the job was done and half the time I expected! Communication was great."
"I was told it would be finished by Friday but it wasnt done until Wednesday."
"was suppsoed to be 1 week, turned into 10 days"
"G & C had perfect communications with me updating and verifying continually. They got my car in right ..." Read more
"Clear communication and accountability. A customer shouldn't have to call for updates daily. Disputes ..." Read more
"They over-communicated - which I appreciate and which gave me confidence that work was progressing."
"... job on my repairs. The car looks great. They were very good about communicating with me throughout the process." Read more
"Good communication throughout the process"

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Returned Clean

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Returned Clean

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Solid shop. Looks good

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Super easy and friendly. Regular updates Work came out great. Solid shop.

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Won’t have to think about it twice. Thank you for the excellent care and service

Repair Quality

Eldon and Jose have been the best when it comes to repairing my car!

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Returned Clean

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Good job thank you

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Well done - thank you

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Elden went above and beyond to get things done quickly and professionally

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Returned Clean

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Returned Clean

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Excellent service and communication.

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I wouldn’t hesitate to recommend G&C Autobody to anyone. The work on my car was flawless & completed to perfection.

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The workmanship exceeded my expectations. It was a flawless repair & the car looks better than when it was brought in.

Customer Service

All of the staff at G&C Autobody were courteous, knowledgeable & went out of their way to ensure that my vehicle would be repaired in a timely manner. And, that is exactly what happened. The service at G&C Autobody exceeded my expectations because my car was ready on the date that I was promised & the workmanship was impeccable. I am a very happy & satisfied customer. Thank you.