G&C Auto Body - Novato

4.9 (2,640reviews)
98%
14 Galli Dr,  Novato,  CA  94949
Bot
Shop AssistantSparkles

In operation 54 years, 16 years at this location.

G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Northern California since 1971. As a company, we supply the highest standard of guest service and repair quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,640)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlight the professionalism and friendliness of the entire staff, with repeated mentions of thorough updates via text throughout the repair process. Repairs are frequently described as flawless, exceeding expectations, with vehicles often returned cleaner than when dropped off. Several customers note their cars were completed ahead of schedule, and many express willingness to return and recommend the shop. A few customers noted areas for improvement, including more proactive communication during insurance disputes, ensuring all work is fully completed before pickup notification, and maintaining consistent enthusiasm and warmth in customer interactions.
Select to learn more
"... my car was ready on the date that I was promised & the workmanship was impeccable. I am a very happy & satisfied customer. Thank you." Read more
"I cannot say enough good things about this shop. Everyone was kind, and responsive and treated me with the utmost respect. And the rental car process ..." Read more
"The damage was thoroughly inspected and evaluated. Repair was performed to the highest quality."
"I appreciate the attention to detail not only with the repair but how well their customer service was. I was treated ..." Read more
"From beginning to end, everyone was thoughtful, professional, and thorough. The work on my vehicle was done quickly and with ..." Read more
"... get my car for another 4 days including a weekend. I had to continuously call G&C for updates, they never proactively reached out to me to explain the ..." Read more
"Superior communication throughout the process. Coordination with Enterprise Rentals was seamless."
"They over-communicated - which I appreciate and which gave me confidence that work was progressing."
"I had to keep calling in for status"
"... job on my repairs. The car looks great. They were very good about communicating with me throughout the process." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

full front end replacement and it looks as if it just rolled off the factory floor!

Likely to Recommend

Very happy with the repair and service!

Repair Quality

I have received service there on 3 occasions. So happy with the service.I will always chose G&C when life throws auto body needs at me.

Customer Service

So happy with the service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great service. Fabulous communication & work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent. They have a customer for life

Likely to Recommend

Repair Quality

Customer Service

Fast Service, Excellent Repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good service, Eldon was strong communicator. I trusted his recommendations.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Elden took good care of me, and my car … as usual. He gank you

Customer Service

Elden took good care of me, and my car … as usual. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Great service and great communication!!!

Customer Service

Elden was great. He has helped me on numerous occasions and is very respectful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They communicated at all times. Very knowledgeable.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service