G&C Auto Body - San Rafael

4.8 (3,222reviews)
96%
191 Mill Street,  San Rafael,  CA  94901
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Shop AssistantSparkles

In operation 54 years.

G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving Northern California since 1971. As a company, we supply the highest standard of guest service and repair quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (3,222)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new or pre-accident condition. The staff are widely described as friendly, professional, knowledgeable, and courteous. Communication through texts, calls, and emails is frequently highlighted as a strong point, with many customers appreciating proactive updates throughout the repair process. Numerous customers noted their vehicles were completed ahead of schedule, which was a pleasant surprise. A few customers noted areas for improvement directly in their feedback, including delays in response to messages, incomplete repairs upon initial pickup, and instances where notification about delays or cost changes was lacking. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... knowledgeable. Would recommend them to anyone needed good quality work done in a timely fashion!" Read more
"... insurance repair was enough. In addition to this, the car was returned to me dirty, with a shop dust layer and adhesive still on the car's exterior, and paint ..." Read more
"Amazing job. Friendly staff. Responsive. Professional. 10 plus!"
"... retrieving and signing the paperwork. It has a noise. The original dents are still there so their quality control is bad as these things should have been taken care of. It ..." Read more
"They did great repairs and got it back to me a whole day before the date that was promised which ai really appreciated."
"Super fast work completed same day, as estimated"
"... repair. job so outstanding. I love My Model S and and I was glad to get it back earlier than expected" Read more
"See previous answer. Took a full week instead of two days."
"it was even done ahead of time"
"... able to find the answers to my questions rapidly. The text messages were really good and prompt. I hardly had to call during this repair. I would ..." Read more
"Both the front desk, Steven, and the whole team kept me up to date and gave me all the necessary information. It made this whole process very simple."
"excellent communication"
"All of the information and updates were very clear. G and C is a friendly, professional and organized ..." Read more
"Too many delayed responses. Meaning I have to wait dats for an answer to my text messages. Responses to calls are a little better."

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Off course

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Professional work

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Professional

Returned Clean

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any chance i get

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The gentleman who took care of the situation was a 10 he explained everything fully and was fabulous also people in office amazing

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The problem was rectified satisfactorily right away.

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The car looks fine. Josh was very professional and friendly. A problem when I picked it up was resolved very quickly and to my satisfaction.

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Josh was understanding, solicitous and helpful. When my phone was acting up, he went the extra mile to get in touch. When there was a slight problem with the repairs, Josh got it resolved that very day! A+ service.

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Very nice staff and explained everything well Christian was very helpful. Worked fast and my car looks good. Thanks

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Perfect

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Just manager was very rude with by phone. Michael was very professional 10 for Michael and 0 for Manager

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