Northgate Autobody

4.9 (1,055reviews)

98%

(415) 479-0414

40 Paul Dr, San Rafael, CA 94903

98%

See Photos

40 Paul Dr
San Rafael, CA 94903

Get Directions Website Email

About Northgate Autobody

See Photos

40 Paul Dr
San Rafael, CA 94903

Get Directions Website Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,055)

Sort By:
Newest
Rating

1,046 Customers Rated

5 Stars

93.8% Complete

(990)
4 Stars

4% Complete

(42)
3 Stars

0.5% Complete

(5)
2 Stars

0.4% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repaired vehicles look brand new, with several noting flawless paint matching and thorough workmanship. The team is widely described as friendly, courteous, and accommodating. Communication throughout the repair process receives strong commendations, with customers appreciating timely updates and clear explanations of repairs. Timeliness is frequently noted as a strength, with many vehicles completed on or ahead of schedule. Customers mention feeling trusted and well-informed at every stage. A few customers noted delays due to parts availability or shipping issues, and one mentioned a vehicle returned with a low charge and another with a dusty dash, as areas flagged directly by customers for attention.

Select to learn more

Service Quality
Communication

"You guys are FANTASTIC . I am so impressed with your work on my car and for your very obvious pride in your work. So ..." Read more

"Northgate does a beautiful job, they always go.above and beyond , and I wouldn't take my car anywhere ..." Read more

"Excellent communication, timely repairs and excellent work. My car looks brand new"

"Excellent colour match and flawless clear coat finish."

"... great communication while my car was being repaired. I am totally satisfied with the repair work as well. I highly recommend Northgate Auto Body." Read more

"... great repair was done on my car, helpful people who kept me notified each step of the way. Excellent service." Read more

"Very through in explaining repairs."

"Emailing back and forth was quick and easy and my preferred way to communicate."

"I was impressed by their communication skills, as well as how friendly and nice the staff was."

"Completed quickly. Good communication about schedule. Quality of work is excellent;"

Service Quality
Communication

Service Quality
Communication

"You guys are FANTASTIC . I am so impressed with your work on my car and for your very obvious pride in your work. So ..." Read more

"Northgate does a beautiful job, they always go.above and beyond , and I wouldn't take my car anywhere ..." Read more

"Excellent communication, timely repairs and excellent work. My car looks brand new"

"Excellent colour match and flawless clear coat finish."

"... great communication while my car was being repaired. I am totally satisfied with the repair work as well. I highly recommend Northgate Auto Body." Read more

"... great repair was done on my car, helpful people who kept me notified each step of the way. Excellent service." Read more

"Very through in explaining repairs."

"Emailing back and forth was quick and easy and my preferred way to communicate."

"I was impressed by their communication skills, as well as how friendly and nice the staff was."

"Completed quickly. Good communication about schedule. Quality of work is excellent;"

Krystal (Honda owner) reviewed 9/22/26

I always recommend this facility.

Northgate Auto Body is the best. The customer service is fantastic and the repairs are completed with in a timely fashion.

Joelle (Toyota owner) reviewed 9/17/26

Wonderful repair to my smashed car! Thank you!

Cynthia (Honda owner) reviewed 9/16/26

I will highly recommend the Northgate repair shop.

I’m very satisfied and will recommend the Northgate body shop.

Excellent service. Cole made the experience pleasant and easy.

Leah (Mercedes-Benz owner) reviewed 9/16/26

This is my 2nd time using Northgate Autobody because I was very happy working with them previously. I would highly recommend.

Michelle (Honda owner) reviewed 9/14/26

Sheila (Honda owner) reviewed 9/7/26

My friend that dropped me off to get my car said she had taken her car there for repairs and was totally satisfied with everything

They were very kind Cole and everyone

Janice (Honda owner) reviewed 8/31/26

You guys are FANTASTIC . I am so impressed with your work on my car and for your very obvious pride in your work. So wonderfully happy to know there are still people like you who exist

Larry (Toyota owner) reviewed 8/31/26

Arianne (Hyundai owner) reviewed 8/28/26

Completely satisfied for body work (10). The seal between rim and tire done by a different shop needed to be fixed

Looks like nothing ever happened!

Gerhard (Volkswagen owner) reviewed 8/27/26

Edward (Audi owner) reviewed 8/27/26

Already have

Great work and service as always.

Breno (Ford owner) reviewed 8/27/26

Stephen (Lexus owner) reviewed 8/20/26

Happy to recommend.

Great!

Beverly (Subaru owner) reviewed 8/20/26

Peter (Subaru owner) reviewed 8/17/26

I am already recommending Northgate Auto Body to people I meet.

I have no complaints at all about anything.

Everything went according to plan and was a great experience

Evelyn (Lexus owner) reviewed 8/17/26

Kenneth (Acura owner) reviewed 8/17/26

Northgate Autobody is always great to deal with. Friendly and great work on my cars. Been bringing my cars there for decades now.

Victoria (Honda owner) reviewed 8/13/26

So great! Fast considerate and really cared! Jeff is the best!

Zvi (Audi owner) reviewed 8/13/26

Took a little longer then expected

Daniel (Honda owner) reviewed 8/10/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Northgate Autobody

About Northgate Autobody

Reviews (1,055)

1,046 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -