Northgate Autobody

4.9 (1,035reviews)

98%

(415) 479-0414

40 Paul Dr, San Rafael, CA 94903

98%

See Photos

40 Paul Dr
San Rafael, CA 94903

Get Directions Website Email

About Northgate Autobody

See Photos

40 Paul Dr
San Rafael, CA 94903

Get Directions Website Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,035)

Sort By:
Newest
Rating

1,026 Customers Rated

5 Stars

93.8% Complete

(971)
4 Stars

4% Complete

(41)
3 Stars

0.5% Complete

(5)
2 Stars

0.4% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering excellent quality repairs, with many noting their vehicles looked brand new or better than new upon completion. The repair work, including paint matching and bodywork, is frequently highlighted as flawless and professional. Timeliness is a strong point, with numerous customers noting their cars were completed on or ahead of schedule. Communication throughout the repair process is widely appreciated, with customers valuing regular updates and clear explanations of the repair process. A welcoming, friendly atmosphere and trustworthy service make this a highly recommended shop, with many customers expressing they would return and refer friends and family. A small number of customers noted areas for improvement, such as occasional delays due to parts availability and isolated service concerns, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent communication, timely repairs and excellent work. My car looks brand new"

"... review of car and investigation of repairs needed. And the final paint job was perfect!" Read more

"Excellent colour match and flawless clear coat finish."

"I am very happy with the repairs, better than new, such excellent work"

"... great communication while my car was being repaired. I am totally satisfied with the repair work as well. I highly recommend Northgate Auto Body." Read more

"They ordered the part in advance so it was completed quickly"

"My car was ready a day earlier than expected. Done to my satisfaction"

"Everyone was great. On time. Car looks great."

"First I was told 5 - 7 days, then perhaps 4 days, turned out to be 8 days."

"Great service car was ready on the day they said it would be ready."

"They did great, very communicative, and their estimated time of completion is very accurate. Thank you very much"

"They kept me notified each step of the way."

"it keeps my updated as it works"

"I was impressed by their communication skills, as well as how friendly and nice the staff was."

"Good communication about schedule. Quality of work is excellent;"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent communication, timely repairs and excellent work. My car looks brand new"

"... review of car and investigation of repairs needed. And the final paint job was perfect!" Read more

"Excellent colour match and flawless clear coat finish."

"I am very happy with the repairs, better than new, such excellent work"

"... great communication while my car was being repaired. I am totally satisfied with the repair work as well. I highly recommend Northgate Auto Body." Read more

"They ordered the part in advance so it was completed quickly"

"My car was ready a day earlier than expected. Done to my satisfaction"

"Everyone was great. On time. Car looks great."

"First I was told 5 - 7 days, then perhaps 4 days, turned out to be 8 days."

"Great service car was ready on the day they said it would be ready."

"They did great, very communicative, and their estimated time of completion is very accurate. Thank you very much"

"They kept me notified each step of the way."

"it keeps my updated as it works"

"I was impressed by their communication skills, as well as how friendly and nice the staff was."

"Good communication about schedule. Quality of work is excellent;"

Tracy (Volkswagen owner) reviewed 8/4/26

Been coming to Northgate Autobody for over 15 years now. Both Cole and Jeff are incredible to work with. What’s most important to me is you feel trusted with these guys and will tell you exactly what is needed to get your car back on the road looking great.

John (Honda owner) reviewed 7/30/26

Cole and his group at Northgte Autobody are wonderful - do good work and are very dependable. 11 stars!

Halley (Honda owner) reviewed 7/23/26

Dale (Toyota owner) reviewed 7/13/26

Anytime

Like it never happened. Sigh of relief.

Great shop, communicative, responsive, easy to work with.

Shirley (Toyota owner) reviewed 7/9/26

Reuben (Toyota owner) reviewed 7/9/26

I didn't do any comparisons with other shops, so I can't speak to how competitive their pricing might be.

The car is driving fine so I am assuming the repair was successful.

Patricia (Ford owner) reviewed 7/6/26

Florentina (Honda owner) reviewed 7/6/26

I was very impressed.

I am very satisfied with the results.

Steve (Toyota owner) reviewed 7/6/26

Professional, Friendly and Efficient!

Rae (Cadillac owner) reviewed 7/6/26

Very satisfied

Very

Was very pleased with this service !

Donna (Ford owner) reviewed 6/25/26

We have taken our car there twice and they have done an excellent job. Very friendly and get car back when they say

Pat (Honda owner) reviewed 6/24/26

to anyone this business is the best

great job - looks like new car, washed & cleaned inside

excellent - these people are the best

Meoki (Toyota owner) reviewed 6/22/26

Best place to take your car in. Professional and quick! Trustworthy staff and easy process thank you 🙏🏽

John (Ford owner) reviewed 6/12/26

Quality service and workmanship.

Excellent colour match and flawless clear coat finish.

Mildred (Honda owner) reviewed 6/8/26

This is the second time we’ve used this shop, and would recommend it again.

Jeff and his team were very informative and kept us in the loop as to what was happening with the car.

Everybody that we spoke with at Northgate autobody was very nice and accommodating for our needs.

Gavin (Mercedes-Benz owner) reviewed 6/1/26

Really an 11

EXCELLENT work and Customer service

Diane (Lexus owner) reviewed 5/28/26

Already have

Richard (Toyota owner) reviewed 5/28/26

Joelle (Toyota owner) reviewed 5/25/26

This is the second time I have been helped with my automobile with Northgate Auto Body, I will always recommend them for excellent work and very good service

I am very happy with the repairs, better than new, such excellent work

Northgate Auto Body did a fantastic job repairing my car, I am so grateful to them.

Helen (Lexus owner) reviewed 5/25/26

Courteous, fast and great work!

Everything was great

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Northgate Autobody

About Northgate Autobody

Reviews (1,035)

1,026 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -