Crash Champions #0771 Gluckstadt

4.8 (1,250reviews)
97%
210 Autobahn Loop,  Madison,  MS  39110

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car
Infiniti
Nissan
Rivian Fleet – Vans

Reviews (1,250)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff members being described as professional, courteous, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new or brand new after service. Communication stands out as a major strength, with customers appreciating regular updates via calls, texts, and emails that keep them well-informed about repair progress. Timeliness is another key positive, with many repairs completed ahead of schedule or on time as promised. The cleanliness of returned vehicles is frequently mentioned, with cars often being cleaner than when dropped off. While most experiences are overwhelmingly positive, some customers noted minor issues like missing parts, paint overspray, or communication gaps that required follow-up visits.
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"They did an excellent job on the front end of my car. It looks great."
"Repair went perfectly. Was kept in the loop thru the entire process. Excellent Customer Service!"
"The repair work was top notch. The service experience was thorough and prompt. The experience was excellent ..." Read more
"... and attentive. We LOVED dealing with them and the repair work was flawless." Read more
"Every step of the process was smooth and my car was ready days before I expected it to be."
"It was ready 3 hours early"
"They completed the repairs 2 days earlier."
"Quality work completed ahead of schedule."
"It was ready when they told me it would be. Great"
"Very prompt and clear communication about my service visit. They took the time to explain the condition ..." Read more
"Frequent communication along the way."
"I received an email at least once a week."
"... helpful staff, from the front desk to the service desk. Timely updates via text. A seamless experience from beginning to end." Read more

Likely to Recommend

Repair Quality

Best service experience ever and the quality of the work completed is top notch.

Customer Service

Returned Clean

My Experience

My car looks great and clean too!

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Looks great

Customer Service

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My Experience

The guys did a fantastic job! Highly recommend them to anyone looking for repairs.

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Customer Service

My Experience

Superb service. Friendly, family atmosphere. Completed the repairs much quicker than expected!

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My Experience

Ya’ll did a great job on my vehicle!!!

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Returned Clean

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Returned Clean

My Experience

10/10 recommend.

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Repair Quality

100% will recommend

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Repair Quality

Well Done

Customer Service

Great!

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Repair Quality

Great and fast service. 👍🏿

Customer Service

Returned Clean

My Experience

The only thing is there is a chip of paint gone on the top of the tailgate. This wasn’t there when I brought it in

My Experience

10/10 Excellent job!!

My Experience

Great communication throughout the entire process of repairing my daughter’s car. Brooke was super nice and always answered his phone when i called.

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Repair Quality

Great communication throughout the process, so far vehicle running fine.

Customer Service

Nice folks. Always picks up the phone.

Returned Clean

My Experience

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My Experience

From start to finish Crash Champions did a great job. They communicated the necessary repairs and expected timeline.

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Customer Service