Crash Champions #0772 Flowood

4.7 (1,176reviews)
92%
4230 Lakeland Drive,  Flowood,  MS  39232

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Ford
GM
Honda
I-Car
Infiniti
Nissan
Tesla
Volkswagen

Reviews (1,176)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as professional, helpful, and friendly. Many highlight the quality communication through regular text updates and personal attention from representatives who go above and beyond expectations. The repair quality receives high marks, with vehicles often looking like new after completion. Customers appreciate the timely service, with many repairs finished ahead of schedule. The shop's attention to detail, including vehicle cleaning and detailing, adds extra value. While some customers experienced delays due to parts availability or communication gaps, the majority express high satisfaction and willingness to recommend the service to others.
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"Excellent people and Excellent work!!!!"
"My truck looks brand new! AWESOME job!"
"Repairs were absolutely flawless. Highly recommend this body shop!"
"Hands down the BEST car repair business in both quality of work done and customer service!! 10 out of 10, will recommend! ..." Read more
"Good communication from start to finish with great results."
"Communication was excellent and everything I was told happened on a timely basis"
"They kept me with an update daily. I was very pleased. Thanks"
"Communication throughout the process was non-existant even though I was told repeatedly that I would get ..." Read more

My Experience

Cody was great and very helpful!

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Repair Quality

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Returned Clean

My Experience

Repairs done timely and efficiently.

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My Experience

so easy to work with. thank you cody for the consistent communication on the status of my repairs. i am satisfied with the job well done and in a timely manner!

My Experience

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Repair Quality

Exceptional service. Car was spotlessly cleaned. Am very pleased

Customer Service

Returned Clean

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Repair Quality

Customer Service

Amy, the customer service rep at Crash Champions Flowood, MS, was great. Very professional and informative.

Returned Clean

My Experience

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My Experience

Totally professional. He kept me informed on the status of repairs and my truck is back to perfect !

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Great care of customers

Repair Quality

Customer Service

My rep was very professional

Returned Clean

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My Experience

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My Experience

Great service and updates during the entire process.

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Repair Quality

Great work, and quick turnaround

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Repair Quality

Service was great, kept me updating and have my car looking better than ever!!

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Returned Clean

My Experience

John was so nice and professional. He has taken care of me now on two occasions. I would only recommend more frequent updates by text or email.

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Returned Clean

My Experience

This was my first experience with Crash Champions and i absolutely was impressed from the first day i arrived until it was time for me to pickup my vehicle. Cody ensured I understood the entire process. John consistently kept me informed on the status of my vehicle and thoroughly explained all the repairs that were done. Both Cody and John were friendly and professional. The entire staff from the front desk to the collision repair specialists were exceptional. I was very satisfied with the repairs. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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Repair Quality

Excellent sevice, very professional, friendly staff. Explanation of repairs that were completed was satisfactory. Definitely would refer anyone to bring their vehicle there.

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Returned Clean

My Experience

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My Experience

My car looked amazing! Mr. Marsh and all the staff were very pleasant and I appreciate the excellent service they provided!! Thank you!!!

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Pleasant, and excellent customer service was provided to me

Returned Clean

My Experience

Took longer than expected but I’m glad Crash Champions took the time to make sure everything was done correctly with the right parts. John did a great job of keeping me updated throughout the process.

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Returned Clean

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Repair Quality

Great, the company fix my car and it looked even better than when it was initially purchased.

Customer Service

Returned Clean